Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Westborough
Westborough, MA
2,891 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,891 reviews
Verified Customer
January 26, 2022
Why go anywhere else??This service team is the real Why go anywhere else?? This service team is the real deal. My family has been going through this dealership for many many years! And the service dep Why go anywhere else?? This service team is the real deal. My family has been going through this dealership for many many years! And the service department just keeps getting better with all their dedication and experience. Billy’s service team is top notch! Bill, Jon, and Gabe are always there to assist in any circumstance. They are fast, efficient and accommodating to all your needs. More
by Wales
Employees Worked With
Other Employees :
Michael Ledowsky
January 22, 2022
Colonial VW provided prompt excellent sevice. Very professional staff, answered all my questions. Waiting area was very clean and well maintained. professional staff, answered all my questions. Waiting area was very clean and well maintained. More
by haapcor
Employees Worked With
January 21, 2022
Colonial VW provided great customer service. Julianne in particular had excellent knowledge of the range of VW products and went above and beyond to help find the perfect car. The entire process was top not particular had excellent knowledge of the range of VW products and went above and beyond to help find the perfect car. The entire process was top notch. More
by redsox86
Employees Worked With
Julianne Magdaleno
January 20, 2022
Dino was absolutely incredible and treated me with respect. It’s very rare to find auto dealers and sales associates that still treat people fair and courteous. I am a finance manager in the business respect. It’s very rare to find auto dealers and sales associates that still treat people fair and courteous. I am a finance manager in the business and live over a hour away from the dealership, They were extremely accommodating and straight up with me about there process. I would recommend Dino and this dealership to my friends and family with out a doubt. More
by Jaymie cellucci
January 18, 2022
Fixed my car under the extended TDI warranty. The car is now running great, Thanks Again Team. now running great, Thanks Again Team. More
by TYPERKELLEY
Employees Worked With
Other Employees :
Mike Nogueura
January 18, 2022
Treated professionally and honestly. Did their best dealing with all the current supply chain delays. No pressure during the financing process. dealing with all the current supply chain delays. No pressure during the financing process. More
by richpetrucci
January 17, 2022
Its very nice and very friendly, i went to this dealership first as it had very high hopes for me. dealership first as it had very high hopes for me. More
by jpatel8604
Employees Worked With
Other Employees :
Dino Scimemi, Julianne Magdaleno, Bob Miller, Michael Ledowsky, Cal Angus, Shaun Tubert
January 17, 2022
Outstanding customer service, they made it easy to schedule my appointment. Completed the work in the same day, which was huge because it was a big job they were doing. End result, my Jetta runs aweso schedule my appointment. Completed the work in the same day, which was huge because it was a big job they were doing. End result, my Jetta runs awesome. I’ll definitely be going back for all my service work. Regards, Paul More
by LEPREPJ
Employees Worked With
