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Colonial Volkswagen of Westborough

Westborough, MA

4.9
3,014 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 3,014 reviews

January 28, 2022

I was impressed. When visiting to look at vehicles, I was presented with the shop inspection info so that I knew tire, brake measurements and what was checked over. That kind of transparency gained my trust More

by jessie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2022

They got me in right away and were friendly and efficient. Great customer service, I will take my car there from now on for service! More

by bridgetg7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2022

They do a good job and are super attentive. service far beyond expectations nice atmosphere and super attentive More

by M Luciana Mantesso
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2022

Service center is great! they were able to put me in a loaner vehicle with no issues. Really appreciated their help especially with the work they are doing on my jeep. Salesman are in need of a bit of tra More

by vincent_virginia
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2022

Why go anywhere else??This service team is the real Why go anywhere else?? This service team is the real deal. My family has been going through this dealership for many many years! And the service dep More

by Wales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ledowsky
January 22, 2022

Colonial VW provided prompt excellent sevice. Very professional staff, answered all my questions. Waiting area was very clean and well maintained. More

by haapcor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2022

Colonial VW provided great customer service. Julianne in particular had excellent knowledge of the range of VW products and went above and beyond to help find the perfect car. The entire process was top not More

by redsox86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julianne Magdaleno
January 20, 2022

Dino was absolutely incredible and treated me with respect. It’s very rare to find auto dealers and sales associates that still treat people fair and courteous. I am a finance manager in the business More

by Jaymie cellucci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Scimemi
January 19, 2022

Treated professionally and honestly. Did their best dealing with all the current supply chain delays. No pressure during the financing process. More

by richpetrucci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Tubert
January 19, 2022

John was very friendly, car got delivered in promised time. Pickup and drop service was on point. More

by vivek_bhartiya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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