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Colonial Volkswagen of Westborough
Westborough, MA
2,911 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,911 reviews
April 02, 2021
I had a very good experience. Test drove 3 different Atlases before finding the perfect one. Chadi was very patient with me. He was great! Atlases before finding the perfect one. Chadi was very patient with me. He was great! More
by Scdiclemente
Verified CustomerEmployees Worked With
Chadi Atallah, George Akhpatelov
March 30, 2021
EXCELLENT service and knowledgeable. The only reason I took off a star is the super tight quarters where cars are parked awaiting service. I was afraid of door dings the whole time. Did a walk around befo took off a star is the super tight quarters where cars are parked awaiting service. I was afraid of door dings the whole time. Did a walk around before I left. More
by ERICDL33
Employees Worked With
March 29, 2021
Pierre was very informative and listened to our needs and found us the exact right vehicle. Jesse came to speak with us about purchasing with Colonial and we are happy we did. found us the exact right vehicle. Jesse came to speak with us about purchasing with Colonial and we are happy we did. More
by kbrachold
March 29, 2021
Swift, professional, flexible and thorough.... Excellent team all around. Dino got the ball rolling, Gina kept it moving, Neil helped close the deal and Pierre handled final deliver. Great group of folks! team all around. Dino got the ball rolling, Gina kept it moving, Neil helped close the deal and Pierre handled final deliver. Great group of folks! More
by ARIAZAD
Employees Worked With
Other Employees :
Dino Scimemi, Neil Finch, George Akhpatelov
March 26, 2021
Both Bill (Service Manager) and Mikey (Service Technician) always take great care of me. The service is always great and they stand behind there work. Technician) always take great care of me. The service is always great and they stand behind there work. More
by RMETIVIERJR
March 26, 2021
Colonial Volkswagen of Westborough checked me in quickly, safely (in compliance with COVID-19 guidance) and finished the maintenance of my vehicle ahead of schedule. safely (in compliance with COVID-19 guidance) and finished the maintenance of my vehicle ahead of schedule. More
by valdanta
Employees Worked With
March 25, 2021
Pierre was helpful, knowledgeable, and pleasant to work with throughout the process. I ended up in the vehicle I wanted and felt very confident with my purchase. with throughout the process. I ended up in the vehicle I wanted and felt very confident with my purchase. More
by Tom
March 24, 2021
Good pricing ,process was quick .. very transparent ,no added fees ..excellent customer service and support ..quality of work ...good environment...will recommend for everyone looking to buy a car added fees ..excellent customer service and support ..quality of work ...good environment...will recommend for everyone looking to buy a car More
by Nana
Employees Worked With
Other Employees :
Bob Miller, George Akhpatelov
March 22, 2021
Jon was great. He communicated service needs well and made the necessary repairs as scheduled. I've taken my cars to this dealer for over twenty years and I was pleased to see that Billy McGrath is now S made the necessary repairs as scheduled. I've taken my cars to this dealer for over twenty years and I was pleased to see that Billy McGrath is now Service Manager. There is no one more trustworthy than Billy. More
by ERPLUMER
March 18, 2021
Shaun was very polite and informative. Most importantly, he was very patient with me as I was unsure about which model I wanted and I felt no pressure to buy something I was unsure of. he was very patient with me as I was unsure about which model I wanted and I felt no pressure to buy something I was unsure of. More
by C_HOELL
Employees Worked With
George Akhpatelov, Shaun Tubert
