Colonial Volkswagen of Westborough

Great place. Cordial and professional service. They changed the wheel bolts (lock bolts) quickly, even without scheduling. Jon from the service department is an incredible guy. And while waiting for th changed the wheel bolts (lock bolts) quickly, even without scheduling. Jon from the service department is an incredible guy. And while waiting for the service to be performed, the sales team was very attentive, showing the new models, answering our questions without trying to sell a new car. It made me want to buy a car at Colonial VW. More

I reached out to Cal after reading the phenomenal reviews of both him and the dealership on DealerRater. I was not disappointed! Their iron clad reputation is well-deserved. Cal was so knowledge about the in of both him and the dealership on DealerRater. I was not disappointed! Their iron clad reputation is well-deserved. Cal was so knowledge about the inventory and the car. He was friendly and easy going. The dealership was great too. It was a fun, quick, and easy experience. Highly recommend! More

Gr8 team @ CVW- Thnx 2- Pierre,Gina,George,Jesse, Bill & Jon. Excellent team of folks in both the service & sales department. Thanks again & best in the coming year! Jon. Excellent team of folks in both the service & sales department. Thanks again & best in the coming year! More

I purchased a new vehicle in 2007 from Colonial VW. The experience was smooth and made super easy. So when I needed a new vehicle this year I chose to do business with them again. I went to the dealership experience was smooth and made super easy. So when I needed a new vehicle this year I chose to do business with them again. I went to the dealership at 5:30 on a Friday and worked with Joe Patrock. He was very informative and willing to help in any way possible. Joe gave me an A+ experience! We had a small hiccup with the title, but Joe made sure I knew what to expect throughout the entire process. I would highly recommend Colonial for anyone in the market for a VW. More

Great experience buying a new 2021 Tiguan from Cal with help from Gina! Gina knew what I was looking for and watched the inventory as they were coming in, we had the deal in place before I even walked thr help from Gina! Gina knew what I was looking for and watched the inventory as they were coming in, we had the deal in place before I even walked through the door and they made it super easy. No issues, great Sales Rep, Cal, and easy to deal with from start to finish. I would recomment this dealership to anyone looking for a hassle free experience buying a Volkswagen! More

The service at this dealership is outstanding. The people there treat you with respect and are very considerate about your needs. I trust them with my vehicle and will only bring there. there treat you with respect and are very considerate about your needs. I trust them with my vehicle and will only bring there. More

Great job as usual. In and out for a state inspection sticker. I had great converstion with their EV guy. Looking forward to seeing the i. EVs. sticker. I had great converstion with their EV guy. Looking forward to seeing the i. EVs. More

Good job. Fast service. Customer Service was good. Jon Lacey was good fast friendly and to the point. Looking forward to more service like this. Jon Lacey was good fast friendly and to the point. Looking forward to more service like this. More

great customer service. very friendly and take care of business in a prompt time frame. was not expecting my first fill up with fuel! thank you business in a prompt time frame. was not expecting my first fill up with fuel! thank you More

Customer service was bad.Doesn’t offer warranty for used cars,if not asked it would’ve been forgotten.Rushing through paper works.Doesn’t explain the features of the car throughly.Gives that vibes/body lang cars,if not asked it would’ve been forgotten.Rushing through paper works.Doesn’t explain the features of the car throughly.Gives that vibes/body language that judge someone because used car is being sold. Service wasn’t done prior to the papers are done. Vehicle fluids were not topped off before it’s been handed over. Car wasn’t car washed nor given a tire wax. Overall, customer satisfaction wasn’t met. More