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Colonial Volkswagen of Westborough
Westborough, MA
2,917 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,917 reviews
December 26, 2024
Always kind, compassionate and fast. Answers any and all questions fully. Treated respectfully all the time Answers any and all questions fully. Treated respectfully all the time More
by Kim
Verified CustomerEmployees Worked With
December 25, 2024
Pierre was exceptional. He made buying my first car exciting and easy! He thoroughly explained the cars features, answered all my questions and was flexible with pick up. Th He made buying my first car exciting and easy! He thoroughly explained the cars features, answered all my questions and was flexible with pick up. Thank you!! More
by Abby
December 24, 2024
My experience with the service advisors and Management depts have always been Fantastic. My salesman Marc never gave up on finding the right vehicle and continued to find the best option for me...Thanks C depts have always been Fantastic. My salesman Marc never gave up on finding the right vehicle and continued to find the best option for me...Thanks Colonial Volkswagen More
by Johnnie b.
December 24, 2024
Very happy with my experience of purchasing my new car end to end. Appreciated not feeling under pressure at any time. end to end. Appreciated not feeling under pressure at any time. More
by johnrnicol
December 23, 2024
Marc was great! Insanely better than my last experience. Thank you to the staff of Colonial for their great service. Insanely better than my last experience. Thank you to the staff of Colonial for their great service. More
by domstrella
December 22, 2024
Truly excellent service, short wait time and knowledgeable advisor. Thank you for your help William ! knowledgeable advisor. Thank you for your help William ! More
by nmarzugi
Employees Worked With
December 20, 2024
really dont know much about the dealership, Saw the VW add on tv and seemed like a great deal so we checked it out. add on tv and seemed like a great deal so we checked it out. More
by JOECRAIG41
December 20, 2024
The team at Volkswagen, Westborough was very knowledgeable and friendly. The process was done quickly and all questions were answered. I would definitely recommend if in need of a new vehicle. S knowledgeable and friendly. The process was done quickly and all questions were answered. I would definitely recommend if in need of a new vehicle. Specifically Scott, my salesperson was very honest, informed and helpful through this whole process. More
by eczermak
December 18, 2024
Very happy with our experience. I emailed Marc and told him what I was looking for in a used car and he reached out as soon as they had what I wanted. I emailed Marc and told him what I was looking for in a used car and he reached out as soon as they had what I wanted. More
by ****
Employees Worked With
December 13, 2024
Shopping for cars at Colonial VW was a positive experience. They are not pushy. Everyone was helpful and friendly. experience. They are not pushy. Everyone was helpful and friendly. More
by Katherine
