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Colonial Volkswagen of Westborough
Westborough, MA
2,891 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,891 reviews
September 13, 2024
Always received great service - prompt and reliable service personnel! They also provide videos and pictures of work done! Highly recommend this dealership! service personnel! They also provide videos and pictures of work done! Highly recommend this dealership! More
by SharmS
Verified Customer
September 12, 2024
Professional and high quality service. Personable and trustworthy staff. I would never service my VW GTI anywhere else! Personable and trustworthy staff. I would never service my VW GTI anywhere else! More
by sdocknevich
September 12, 2024
Great job guys. Everything was super easy as you tested my coolant level warning light. Everything was super easy as you tested my coolant level warning light. More
by michealoloughlin
September 11, 2024
Always friendly, efficient and affordable service. I was in and out in no time and that matters to me. I was in and out in no time and that matters to me. More
by katiebrosnihan
September 11, 2024
Sales staff friendly with out being overbearing. Processing of vehicle purchase smooth. Finance dept helpful in processing insurance and registration. Processing of vehicle purchase smooth. Finance dept helpful in processing insurance and registration. More
by DEBANDPETE
September 11, 2024
Very helpful pre and post sales teams. Definitely recommend. For electric models, be sure to check EA for perks. Definitely recommend. For electric models, be sure to check EA for perks. More
by AHMETIFY
Employees Worked With
September 11, 2024
Dylan was above & beyond to get the job done on time and Colonial is excellent dealership Colonial is excellent dealership More
by johnarcuri
Employees Worked With
September 11, 2024
Always have the best service experience with Colonial. Jon Lacy and Kevin (the Technician) are great communicators and Jon is always especially friendly! Jon Lacy and Kevin (the Technician) are great communicators and Jon is always especially friendly! More
by JSFLEWELLING
Employees Worked With
September 10, 2024
Ramon was most helpful in assisting with what I explained I wanted. He did not pressure me into anything and was very professional. I would buy another car from Ramon! I wanted. He did not pressure me into anything and was very professional. I would buy another car from Ramon! More
by kepa418
September 10, 2024
The service department ran by Billy is top notch. His guys go above and beyond to always accommodate your needs. They are so friendly and knowledgeable. My family has Been coming here for over 20 yea His guys go above and beyond to always accommodate your needs. They are so friendly and knowledgeable. My family has Been coming here for over 20 years.. so that should tell ya something!! Go no where else! More
by Wales
