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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,880 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,880 reviews

March 12, 2025

Enjoyed excellent service throughout the entire purchase process. I highly recommend Colonial Volkswagen of Westborough. More

by theim33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Minervini
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Great service and communication from Dylan and the service department. Most importantly we appreciate the honesty and excellent work they provide. Great job and thank you! More

by campbellka66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

I bought 2021 Jetta very happy with my purchase it was a car that intended to use to Promote my new book permanent revolution Authoritarianism Fascism and Totalarinsm in the 20th century published in 1942 More

by nathanielfridman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Excellent communication from the service department through the entire visit! Dylan is a good find! Communication comes relaxed and natural. MUCH appreciated. Service videos are very helpful. Waiting More

by RKOMMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Hello Bill and his staff are fantastic, I would highly recommend Colonial VW for all your service needs!!! More

by RMETIVIERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

I've been dealing with Colonial VW of Westborough for over 25 years. Bill -- and several other people -- is one of many reasons I come back. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Very detailed description and video of vehicle first time vehicle was actually cleaner leaving the shop then coming in thank you very much. Very good experience. More

by nicholson.marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

I like the kindness and knowledge. I'm not a fan of waiting however , but waiting area was nice ! More

by ERINMC2717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Service department does an exceptional job! Jon Lacey is very professional and thorough. Keep it up! More

by etorres525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Wonderful experience purchasing my ID. 4. Tara, Michael, and Kevin were professional and kept me in the loop throughout the process. More

by ccrutcher
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Magaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lombardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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