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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,378 Reviews

1,378 Reviews of Colonial Volkswagen of Westborough - Service Center

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October 31, 2022

Friendly, efficient, and service at a reasonable cost. They are a great team. I am a repeat customer. More

by Karen McLaughlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2022

The dealership was very easy to work with and were very professional. Colonial Volkswagen had the expertise to tell me exactly what was wrong and how they were going to rectify it. The dealership didn't tr More

by DAGOSTINO.DOMENIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2022

Best service center ever! They are fast, helpful, friendly, and affordable. I’m always very happy with my experience here. More

by Ekk326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2022

They were very prompt, kind and thorough. I will go back there. They had our car done earlier than we thought. Customer service is terrific! More

by LOVESEASTHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not sure who worked on our car.
October 21, 2022

Very professional service. Got ride back home and was very timely with the appointment and service. They did not call me to schedule when my part came and I was waiting 2 wee More

by lapyauyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

Service was quick and the front desk explained in detail what work was being done and why it needed to be done. More

by afrule58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2022

The Staff are always polite and helpful. I have only had positive experiences with them. More

by Katherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2022

The service department is excellent. Always pleasant, informative and timely. I miss the videos we used to get while the technicians were working on the car though. That was a nice f More

by LYNNEMOVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

Service desk help was great and really appreciated them. However, both my wife and I had our cars damaged while being serviced in the same week More

by BOSTONCHRIS617
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Begin
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

Excellent service as usual thank you. I think the guys are very helpful I will return More

by ballon33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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