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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,681 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,681 reviews
March 12, 2026
They fit me in without an appointment the day of a cross country road trip departure and fully serviced my duramax light was on for emissions and had me back on the rd by lunch would highly recommend this d country road trip departure and fully serviced my duramax light was on for emissions and had me back on the rd by lunch would highly recommend this dealer and all there amazing employeess to assist with all your vehicle needs ! More
by Fastsuby88
March 10, 2026
Went in today for a routine alignment. Appointment was at 11:AM. I arrived early and the took me right in. I asked for a printout of before and after alignment readings. They got me down i Appointment was at 11:AM. I arrived early and the took me right in. I asked for a printout of before and after alignment readings. They got me down in just under an hour and a half. Waiting area was clean and comfortable. Everyone there is friendly and accommodating. I’ve been doing business with Colonial West Chevrolet for 25 years. I recommend to all my friends that this is the best place to do business. The service department is always top notch. That’s why I keep coming back. More
by claudem0331
Employees Worked With
March 09, 2026
Great group of people. My truck broke down while I was on vacation and they were about ti get me into service quickly and git parts and did the repair in a timely manner. W My truck broke down while I was on vacation and they were about ti get me into service quickly and git parts and did the repair in a timely manner. Would like ti thank service manager Chris for making it happen. More
by dennis1975
March 08, 2026
We were happy with the whole process, Shelby Smart is a great salesperson. We will be telling anyone that needs a vehicle to go to Colonial and ask for Shelby. great salesperson. We will be telling anyone that needs a vehicle to go to Colonial and ask for Shelby. More
by aprocheleau
Employees Worked With
March 06, 2026
Always a great experience getting my oil change and tire rotation done. The service was quick, the staff was friendly, and everything was explained clearly. Always appreciate a smooth and efficient visit. W rotation done. The service was quick, the staff was friendly, and everything was explained clearly. Always appreciate a smooth and efficient visit. Would definitely come back for future service! More
by chris34tina
March 06, 2026
Hi guys, thanks for doing my service on my new truck, you guys did it in a very timely manner. Very happy with the outcome. You guys are top-notch. Very highly recommended. Thank you David Streeter guys did it in a very timely manner. Very happy with the outcome. You guys are top-notch. Very highly recommended. Thank you David Streeter More
by Djstreeterco
Employees Worked With
March 04, 2026
Pamela was very professional, fast, and efficient! ! Great service team. I will definitely return for future services. ! Great service team. I will definitely return for future services. More
by Kb
Employees Worked With
Other Employees :
Josh
March 04, 2026
Professional, pleasant staff. On time for appointment. Comfortable waiting room but tv volume too low. On time for appointment. Comfortable waiting room but tv volume too low. More
by Kgreenwood55
February 24, 2026
Very good service. Every time I'm there i feel like the right things are being done to my vehicle.. i plan on purchasing a truck in the future, so hopefully they can he Every time I'm there i feel like the right things are being done to my vehicle.. i plan on purchasing a truck in the future, so hopefully they can help me out on a good deal seeing chevy jas the best trucks. Silverado 2500 HD please!!!!! More
by Jus D
February 24, 2026
Fast services e. !! Service recall work deff in the tank unit. performed Jackie was extremely helpful. Thank you. Mark !! Service recall work deff in the tank unit. performed Jackie was extremely helpful. Thank you. Mark More
by Mdewen
