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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,465 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,465 reviews
November 27, 2021
They were no non-sense and great to work with, no games, great price, and great service, thanks Rafael!!!! great price, and great service, thanks Rafael!!!! More
by kpe7
November 23, 2021
Vinnie listened to my wants and needs and he was able to hand pick the PERFECT vehicle for me with the information I gave him. Vinnie was professional and easy to work with. He explained all of the paperwor hand pick the PERFECT vehicle for me with the information I gave him. Vinnie was professional and easy to work with. He explained all of the paperwork to me in detail to ensure that I understood what I was signing. Carlos took the time to talk to me personally to make sure that I understood what my interest rate was and to make sure I was happy and comfortable with my purchase. The Colonial West sales team is my favorite team to work with. More
by samantha.rotti
November 22, 2021
Extremely niceextremely helpful and looking out for the little people and giving them second chances little people and giving them second chances More
by Startingnew08
November 18, 2021
Excellent service. Chris in service was great and professional as usual. Car was taken promtly professional as usual. Car was taken promtly More
by Mombo31
November 12, 2021
Colonial West has an excellent service staff, Great selection of vehicles and you can tell they are extremely dedicated to the details that each customer is looking for! selection of vehicles and you can tell they are extremely dedicated to the details that each customer is looking for! More
by Adegouff872020
Employees Worked With
November 10, 2021
Colonial has always been very respectful and prompt. I would recommend them to anyone. I have nothing but a great experience with your dealership and maintenance department. would recommend them to anyone. I have nothing but a great experience with your dealership and maintenance department. More
by macdale03
November 01, 2021
Shawn did a great job getting us in our dream truck. Just when we didn’t think we could make it happen, the team at Colonial did! We are very thankful for their time and service and would recommend them in t when we didn’t think we could make it happen, the team at Colonial did! We are very thankful for their time and service and would recommend them in the future. More
by Awebster005
October 11, 2021
My son and I went to 2 dealerships without even doing a credit or financial check on my son they turned him down went to Colonial West they put him in a car he'd only had his license 3 days he then turned credit or financial check on my son they turned him down went to Colonial West they put him in a car he'd only had his license 3 days he then turned it in for another car The service and sales people are great so when I needed a vehicle I decided to go to Colonial West I can't say enough about the sales and service and I have recommended many people keep up the good work thank you More
by Wstone248
