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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,463 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,463 reviews
June 09, 2021
On June 2nd 2021,I purchased a new Silverado High Country. My salesman Alex Breault made this purchase a smooth and professional transaction. He went above and beyond to make sure I was happy. Coloni Country. My salesman Alex Breault made this purchase a smooth and professional transaction. He went above and beyond to make sure I was happy. Colonial West Chevrolet is the Best. More
by karen.ribeiro.391
Employees Worked With
Alex Breault
June 02, 2021
Thank you guys for be there always when i need it, everything was smooth . Done professionally. My schedule was accommodating perfectly on time almost some day. everything was smooth . Done professionally. My schedule was accommodating perfectly on time almost some day. More
by patienceguy
Employees Worked With
June 02, 2021
Great customer service. Really professional and very knowledgeable with everything that was asked. I would definitely work with Ivan again if I ever end up buying and vehicle. knowledgeable with everything that was asked. I would definitely work with Ivan again if I ever end up buying and vehicle. More
by Olin923
Employees Worked With
June 01, 2021
John answered my questions promptly through email, he was very accommodating to schedule an appointment around my busy work schedule. Ivan was fantastic, he was very knowledgeable about the vehicle I purchas very accommodating to schedule an appointment around my busy work schedule. Ivan was fantastic, he was very knowledgeable about the vehicle I purchased, he worked with me to get the monthly payment I was comfortable with. The entire process went smoothly. I would recommend Colonial Chevy without any hesitation. More
by Kelly
Employees Worked With
May 27, 2021
Thank you to Shelley and the service at Colonial West Chevrolet of Fitchburg! Everything was done professionally and in a timely manner. Highly recommended dealership. Chevrolet of Fitchburg! Everything was done professionally and in a timely manner. Highly recommended dealership. More
by c.wolf14
Employees Worked With
Shelley Dupre
May 27, 2021
My friend and I came in and spoke with Shelley ! We told her we needed inspection stickers and my friend needed oil changed ! She explained everything in detail told us she would schedule everything ! Great her we needed inspection stickers and my friend needed oil changed ! She explained everything in detail told us she would schedule everything ! Great dealership More
by Wdot1945
May 26, 2021
I bring my 2013 express van for them for service, they always try to accommodate me. Good service on time they keep you notified about vehicle status and costs. always try to accommodate me. Good service on time they keep you notified about vehicle status and costs. More
by mprive1
Employees Worked With
May 24, 2021
I absolutely love this dealership. Everyone is always professional in sales and the service department. Great customer service and knowledgeable staff. I have recommended this business to friends and fam professional in sales and the service department. Great customer service and knowledgeable staff. I have recommended this business to friends and family. More
by Lisajudy2002
May 22, 2021
Bill was a great help. Cool, chill, and laidback. He helped me weigh out my options within my preferred budget. At the end, he helped me drive off with a bada** truck! helped me weigh out my options within my preferred budget. At the end, he helped me drive off with a bada** truck! More
by andrew_morales
Employees Worked With
Bill McMahon
May 21, 2021
They are amazing vinnie was adamant on making sure that I could get in the vehicle that I wanted. Really works with his customers. Amazing! could get in the vehicle that I wanted. Really works with his customers. Amazing! More
by Mimi0326
Employees Worked With
