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Colonial West Chevrolet of Fitchburg - Service Center
Fitchburg, MA
451 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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451 Reviews of Colonial West Chevrolet of Fitchburg - Service Center
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November 21, 2024
They did a great job on my car and if there was a 20 I would have gave them a 20 would have gave them a 20 More
by james.toczko
Employees Worked With
November 21, 2024
Great customer service, would recommend to colonial to anyone in need of their vehicle being serviced anyone in need of their vehicle being serviced More
by Pjd16
Employees Worked With
November 21, 2024
Pamala was amazing and so helpful yesterday when I spoke with her on 11/20/24 ! I can’t thank her enough! with her on 11/20/24 ! I can’t thank her enough! More
by gmomtlc4
Employees Worked With
November 20, 2024
Pamela and Jackie are great to work with and provide great communication and service. The techs do great work and are always looking at car beyond what you need done so aware of any issues. great communication and service. The techs do great work and are always looking at car beyond what you need done so aware of any issues. More
by curticra1
November 15, 2024
I am thrilled to see that Shelley is back and seeing her smile and being most helpful is an asset for colonial west smile and being most helpful is an asset for colonial west More
by Dip.op583
November 15, 2024
Service for my car today, inspection sticker as well, Pam was very helpful during my visit. (Candy was good too) was very helpful during my visit. (Candy was good too) More
by dodd63
November 09, 2024
Colonial west has great price and discounts and employees Jackie And Pamela are sweet and the manager Edison employees Jackie And Pamela are sweet and the manager Edison More
by Delloj12
November 05, 2024
Great people to deal with. They are not pushy people in any way. Have gone out of there way to make sure you were happy with everything. They are not pushy people in any way. Have gone out of there way to make sure you were happy with everything. More
by Sally
November 03, 2024
Sat November 2 I came into parts to order a mirror for my Silverado. To my surprise they had it in stock. The parts guy,sorry did not get you name was so friendly n helpful. He put it aside for me. I then we Silverado. To my surprise they had it in stock. The parts guy,sorry did not get you name was so friendly n helpful. He put it aside for me. I then went to service and Chris was able to schedule the repair that day as well. He was super friendly n knowledgeable. I paid for my mirror and installation with Pam. What a great employee. Do not lose this one. I was so overcome with how easy it was and how friendly everyone was. On a Saturday!!. Well so impressed by the employees I went to sales. They gave me a trade in value for my 2021 Silverado. I'm hoping no one purchases the 2025 I want. Rob was fantastic. Quick efficient, n again friendly. What's in the water! Thank you so much. Jim Newell More
by jrnewell544
October 11, 2024
Had an appointment at Colonial west Had oil change and was informed by Pam that I get my tires rotated to when I made my appointment. Thank you got my oil change on the 10 and they did rotate my tires for was informed by Pam that I get my tires rotated to when I made my appointment. Thank you got my oil change on the 10 and they did rotate my tires for a reasonable price More
by Royomer12
