Angie Misner

It took awhile to figure it out. The three time the replace the ignition. Everything is working good now. The three time the replace the ignition. Everything is working good now. More

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The work was done quickly and it was done well. However 94.00 for an oil change is not ideal. However we are paying more for everything these days. They need a bigger waiting room because an oil ch However 94.00 for an oil change is not ideal. However we are paying more for everything these days. They need a bigger waiting room because an oil change is an hour wait, seats are taken up quick. Overall a pleasant experience. More

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Had my car serviced the other day at Colonial West Fitchburg Ma. Was having a heat issue on my 2018 Chevy Trax. The service department Chris took care of my service needs excellent. I do recommend Fitchburg Ma. Was having a heat issue on my 2018 Chevy Trax. The service department Chris took care of my service needs excellent. I do recommend Colonial West for servicing your car as well buying a new or used Vehicle. I look forward to my next purchase in the near future at Colonial West Fitchburg. The sales department as well service department are friendly and treat everyone with concerns 100% professional… More

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Just took my 2018 Chevy Trax in for repair at Colonial West the other day. The service department took my car in for repair very quickly and gave a estimate for go ahead with the repair. The service dep West the other day. The service department took my car in for repair very quickly and gave a estimate for go ahead with the repair. The service department does great work and is very informative of what needs to be corrected. I can say with ease that I would recommend Colonial West for car service as well purchase a new or used car. More

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Great experienced, will always use this dealership as my go to for service needs. Thank you go to for service needs. Thank you More

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I have been buying vehicle from Colonial West since 2007 and always have them service there as well. The service has always been friendly and professional. and always have them service there as well. The service has always been friendly and professional. More

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At my neighbor’s suggestion I had my Toyota Corolla serviced at Colonial Chevrolet-West in Fitchburg, MA. Sevice was seamless, took an hour and I will be back for my servicing needs. Many thanks! serviced at Colonial Chevrolet-West in Fitchburg, MA. Sevice was seamless, took an hour and I will be back for my servicing needs. Many thanks! More

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Needed an Oil Change on one of our company vehicles while working in town. Shelley set it up for the next day, our truck was in and out of service in no time without any delay. working in town. Shelley set it up for the next day, our truck was in and out of service in no time without any delay. More

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Fast and efficient. Great communication. Highly recommend. The entire team is knowledgeable and easy to work with. Great communication. Highly recommend. The entire team is knowledgeable and easy to work with. More

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Excellent experience working with the support team at Colonial. Was recently having issues with my serpentine pully and it was determined that I had an issue with the water pump. They diagnosed and res Colonial. Was recently having issues with my serpentine pully and it was determined that I had an issue with the water pump. They diagnosed and resolved the issue for me with an "overnight part delivery". Thank you Edison and team. More

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