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Colonial West Chevrolet of Fitchburg - Service Center
Fitchburg, MA
451 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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451 Reviews of Colonial West Chevrolet of Fitchburg - Service Center
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August 24, 2024
I called in super distraught and i spoke to Pamela and i realized i called the wrong dealership cause im from from another state and she joked with me and said we could still come in and i said i would love realized i called the wrong dealership cause im from from another state and she joked with me and said we could still come in and i said i would love to visit her when im in the area. She was very sweet and kind and helped calm me down. More
by Monkeymania611
Employees Worked With
August 20, 2024
Went to buy a part Jim put it in my car went to cashier out Pamela was for polite colonial west has great employee and kind and friendly out Pamela was for polite colonial west has great employee and kind and friendly More
by Hitchcock27
August 16, 2024
For over 10 years, they have always been courteous, on time, professional and easy to work with for all my car’s maintenance. I highly recommend Colonial West and their sales and service staff. time, professional and easy to work with for all my car’s maintenance. I highly recommend Colonial West and their sales and service staff. More
by Cag
Employees Worked With
August 14, 2024
Colonial west service department waiting room is so comfortable was waiting to get my oil done took about 1 hour… Got to talk with Pam sweet girl before I knew it my car was done comfortable was waiting to get my oil done took about 1 hour… Got to talk with Pam sweet girl before I knew it my car was done More
by Gay1234A
Employees Worked With
August 12, 2024
I have used Colonial West service for a few years now and couldn’t be happier. From the clean and comfortable waiting area to the attentive staff, not to mention, they always seem to have the correct equipme couldn’t be happier. From the clean and comfortable waiting area to the attentive staff, not to mention, they always seem to have the correct equipment to service my truck and take care of it. More
by Scott walters
Employees Worked With
July 11, 2024
Everyone in the service department Is awesome at Colonial West from Edison, Jackie, and Pamela Thanks for taking care of my car and my worries. Colonial West from Edison, Jackie, and Pamela Thanks for taking care of my car and my worries. More
by Awson
July 10, 2024
Quick. Professional. Courteous !! Awesome Will be back for sure. They do it right Pamela and Jackie are a great team Professional. Courteous !! Awesome Will be back for sure. They do it right Pamela and Jackie are a great team More
by xredson33
Employees Worked With
Other Employees :
Dan Gorski
July 06, 2024
Had a wonderful experience, it is always a joy talking to Pamela. Would probably add at least 3 more stars if I could Pamela. Would probably add at least 3 more stars if I could More
by ted from accounting
Employees Worked With
July 06, 2024
Customer service friendly and courteous. No pressure on unnecessary service. Enjoyed talking with Pam and made me leave with a smile. No pressure on unnecessary service. Enjoyed talking with Pam and made me leave with a smile. More
by Cdefillippo
July 02, 2024
Jackie checking me in. Pamela cashing me out.. Colonial west has a great service dept. Pamela cashing me out.. Colonial west has a great service dept. More
by Malibuforlife
