Colonial West Chevrolet of Fitchburg - Service Center

Pamela was very nice and social. very helpful easy to talk to. Would come here again very helpful easy to talk to. Would come here again More

Loved working with PM she has a bubbly personality. In fact all the staff here at COLONIAL are great In fact all the staff here at COLONIAL are great More

She was very pleasant and friendly , a pleasure to deal with, and gave me a good laugh to make my day !!!!! with, and gave me a good laugh to make my day !!!!! More

Pamela is sweet and helpful setting appointments and kind and I appreciate and squeeze me in you hired a great one and I appreciate and squeeze me in you hired a great one More

I never received such wonderful customer service and look forward to dealing with her again. forward to dealing with her again. More

Pam and Jackie are the best! They are very nice and accommodating at my service visit. Jackie made sure I was comfortable and Pam was very informative and helpful when scheduling They are very nice and accommodating at my service visit. Jackie made sure I was comfortable and Pam was very informative and helpful when scheduling my future recall. More

Good efficient service in general maintenance Oil change tire rotation. Service was completed in a timely manor. Always a good experience tire rotation. Service was completed in a timely manor. Always a good experience More

Great to see my friends Chris & Pam today. Always accommodating, friendly and helpful!!! Thank you again until next time. Have a great day! Carla ❣️ Always accommodating, friendly and helpful!!! Thank you again until next time. Have a great day! Carla ❣️ More

May 6 I called for a service appt. The person on the other end PAMELA scheduled an appt for May 10. My car was dropped off for the day and Edison dealt with the call back. He was hones The person on the other end PAMELA scheduled an appt for May 10. My car was dropped off for the day and Edison dealt with the call back. He was honest and stated there was nothing wrong with my Emergency Brake. I did get an oil change and an inspection sticker WHICH I totally appreciated that time saver for myself. Pamela was great with taking the payment & along with Edison they were great with communication. I also want to thank Alex Breault for not forgetting the paint pen. It took time due but he was patient when I would call and ask about its status. Thanks for doing a great Job all 3 of you More

Pam and Tania were great scheduling my appointment. All service personnel were pleasant and all work was performed expeditiously. All service personnel were pleasant and all work was performed expeditiously. More