Colonial West Chevrolet of Fitchburg - Service Center

The staff at colonial West treat every customer like they’re the only one, but it is a very busy dealership with top notch service and parts departments. Eight years after the purchase of my Silverado I they’re the only one, but it is a very busy dealership with top notch service and parts departments. Eight years after the purchase of my Silverado I am a very happy customer. Keep up the great work and customers like me will keep coming back! More

Called for an oil change and Tania was great scheduling my car for the next day. All service personnel were pleasant and my car was ready when expected. my car for the next day. All service personnel were pleasant and my car was ready when expected. More

Edison was great i called him and told him what the problem with my vehicle was and he had me scheduled for service right away, they gave me a loner vehicle while mine was being serviced and i had my c problem with my vehicle was and he had me scheduled for service right away, they gave me a loner vehicle while mine was being serviced and i had my car back within one day. Great service as usual. More

My daughter’s vehicle needed brakes before a trip. I called Colonial and Tania was great scheduling an appointment for the next day. Jackie took her car in immediately and her brakes were fixed at a r I called Colonial and Tania was great scheduling an appointment for the next day. Jackie took her car in immediately and her brakes were fixed at a reasonable cost. Great service as always! More

I wrote a review earlier today. The experience was fine, service excellent, and the work was completed. The experience was fine, service excellent, and the work was completed. More

Always so helpful and informative, will go the extra mile for you to make sure you are happy, with a smile on her face! for you to make sure you are happy, with a smile on her face! More

The team is very helpful and responsive. This is where I go for all my service needs! This is where I go for all my service needs! More

I was leaving for a road trip to Florida. Jackie got me right in for an oil change and complete vehicle check. Great service as always. Jackie got me right in for an oil change and complete vehicle check. Great service as always. More

My service experience was good. You all answered my questions and concerns and I'm happy with your team. Everyone is welcoming and helpful. I also appreciate your shuttle service wh You all answered my questions and concerns and I'm happy with your team. Everyone is welcoming and helpful. I also appreciate your shuttle service which helped me get to work while service was being done. More

Great customer service and very friendly employees. They take their time explaining things to you about the vehicles They take their time explaining things to you about the vehicles More