Colonial West Chevrolet of Fitchburg - Service Center
Fitchburg, MA
494 Reviews of Colonial West Chevrolet of Fitchburg - Service Center
I went in for an oil change today and I was very pleased with service as well as always being greeted and treated with respect. All the employees are awesome, specifically Chris and Addison from service as with service as well as always being greeted and treated with respect. All the employees are awesome, specifically Chris and Addison from service as well as Carlos in financial, Alex and Ivan from sales and Shelly in management. It's such a pleasure doing business with a great team! More
Great service department. I can't believe that Chris was rated 4.8. He is yhe bedt. Chris is the reason I have my truck serviced at Colonial West. I can't believe that Chris was rated 4.8. He is yhe bedt. Chris is the reason I have my truck serviced at Colonial West. More
I had the pleasure Of speaking with Shelley Dupre on several occasions and she is very friendly and well spoken! Wanted to give a shout out to customer service. Thank you for allowing me to. several occasions and she is very friendly and well spoken! Wanted to give a shout out to customer service. Thank you for allowing me to. More
The service at Colonial West is consistently professional, timely, and reasonably priced. They are always transparent and do a terrific job with my vehicle. professional, timely, and reasonably priced. They are always transparent and do a terrific job with my vehicle. More
Great service, did my service in a very reasonable time frame and were also able to diagnose the tapping sound my car was making. Pleasant people to deal with and a nice area to wait in. frame and were also able to diagnose the tapping sound my car was making. Pleasant people to deal with and a nice area to wait in. More
Colonial always keeps me in the loop regarding my service and always makes it work when I need my truck back at a certain time. Been 3 years of service and I’m pleased every time. and always makes it work when I need my truck back at a certain time. Been 3 years of service and I’m pleased every time. More
I had an issue with my vehicle and I called the customer care representative Shelley. I explained what was happening! Shelley told me to come right in and she would have Jackie and Edison look at customer care representative Shelley. I explained what was happening! Shelley told me to come right in and she would have Jackie and Edison look at it right away ! Thankful for the quick response and the customer service care they take with all customers ! We are a priority ! Edison also said if anything happens like that again just come on down anytime we will take care of you ! Also spoke with Tania Audet who also assisted me with this unique situation! More
Very prompt with my appointment , applied my same day coupon even though I made the appointment last week. They went above and beyond very thankful. Great experience in and out in an hour. Thanks coupon even though I made the appointment last week. They went above and beyond very thankful. Great experience in and out in an hour. Thanks More