Colonial West Chevrolet of Fitchburg - Service Center

Excellent customer service especially from Shelley. I didn't have to wait as long as I had expected. didn't have to wait as long as I had expected. More

Excellent service. Chris in service was great and professional as usual. Car was taken promtly professional as usual. Car was taken promtly More

Colonial has always been very respectful and prompt. I would recommend them to anyone. I have nothing but a great experience with your dealership and maintenance department. would recommend them to anyone. I have nothing but a great experience with your dealership and maintenance department. More

Excellent customer service! Clean waiting room ! Shelley helped with scheduling and all communication was service was superb! helped with scheduling and all communication was service was superb! More

Shelley helped me right from the start through the app calling me back getting my appointment set ! Calling me with reminder and following up with me, thank you for Shelley for doing such a great job! calling me back getting my appointment set ! Calling me with reminder and following up with me, thank you for Shelley for doing such a great job! More

Shelley was very professional and well versed in her field of service. Had all the answers to my questions, would recommend dealing with her to anyone. Was a very pleasant experience! field of service. Had all the answers to my questions, would recommend dealing with her to anyone. Was a very pleasant experience! More

Service department is outstanding! I wish I could say that about sales. Very unhappy with the way I was treated yesterday. I will not purchase or recommend a purchase from Colonial West! that about sales. Very unhappy with the way I was treated yesterday. I will not purchase or recommend a purchase from Colonial West! More

I HAVE NO PROBLEM WITH COLONIAL WEST CHEVY. THIS IS THE PLACE I BOUGHT MY 2013 CHEVY EQUINOX FROM THIS DEALERSHIP. I NOW HAVE 102,889 MILES ON IT. PLACE I BOUGHT MY 2013 CHEVY EQUINOX FROM THIS DEALERSHIP. I NOW HAVE 102,889 MILES ON IT. More

All the personnel at Colonial are very friendly and courteous. Any services I’ve received have been prompt and satisfactory. courteous. Any services I’ve received have been prompt and satisfactory. More

Fantastic service as usual. I wouldn't go any where else to buy a vehicle. to buy a vehicle. More