Colonial West Chevrolet of Fitchburg - Service Center

My interaction was with Shelly Dupre. I went in for an oil change and tire rotation... I had mentioned to her on the the phone that I had a ding to be looked as well. Though they could not help me there oil change and tire rotation... I had mentioned to her on the the phone that I had a ding to be looked as well. Though they could not help me there, Shelly set up an appt. for me to go to Acton where Colonial West has a Collision Center. Thank You Shelly. More

Had a problem with my 2015 Chevrolet Equinox and had it repaired by Colonial West service department.The work was completed in a short time and was done under warranty. I was extremely pleased with the s repaired by Colonial West service department.The work was completed in a short time and was done under warranty. I was extremely pleased with the service. Was greeted by Shelley Dupre when i was there and was impressed by the help she provided me. Customer care is more than a slogan. More

The employees were Friendly and helpful and the cost of the oil change was extremely reasonable as well as efficient. I will definitely continue to use them for sure. the oil change was extremely reasonable as well as efficient. I will definitely continue to use them for sure. More

The service department is very helpful with convenient appointments and professional service. I have a higher level of confidence with Colonial West than with any other dealer I have used for service. appointments and professional service. I have a higher level of confidence with Colonial West than with any other dealer I have used for service. More

Shelley was very professional, she helped me schedule my service appointment and made the process very quick and easy! She streamlined the process and made it a very enjoyable experience! I will be recommen service appointment and made the process very quick and easy! She streamlined the process and made it a very enjoyable experience! I will be recommending all my friends and family to contact her with their service needs!! Overall Colonial West Chevrolet is a great dealership, I buy all my vehicles there and only service with them! More

Shelley Dupre is very professional, thorough and made me feel at ease while speaking with her. I will highly recommend Colonial West Chevrolet of Fitchburg to all who ask due Shelleys efficiency and ability feel at ease while speaking with her. I will highly recommend Colonial West Chevrolet of Fitchburg to all who ask due Shelleys efficiency and ability to get me the answers I needed. Thanks again! More

Thank you guys for be there always when i need it, everything was smooth . Done professionally. My schedule was accommodating perfectly on time almost some day. everything was smooth . Done professionally. My schedule was accommodating perfectly on time almost some day. More

Thank you to Shelley and the service at Colonial West Chevrolet of Fitchburg! Everything was done professionally and in a timely manner. Highly recommended dealership. Chevrolet of Fitchburg! Everything was done professionally and in a timely manner. Highly recommended dealership. More

My friend and I came in and spoke with Shelley ! We told her we needed inspection stickers and my friend needed oil changed ! She explained everything in detail told us she would schedule everything ! Great her we needed inspection stickers and my friend needed oil changed ! She explained everything in detail told us she would schedule everything ! Great dealership More

I bring my 2013 express van for them for service, they always try to accommodate me. Good service on time they keep you notified about vehicle status and costs. always try to accommodate me. Good service on time they keep you notified about vehicle status and costs. More