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Columbia Ford Kia
Columbia, CT
3,404 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,404 reviews
April 28, 2023
The guys took care of me there, came for an 02 sensor and had to come back to because the light came back for some reason and they fixed the issue free of charge! had to come back to because the light came back for some reason and they fixed the issue free of charge! More
by Willie
Helpful April 28, 2023
I was happy to return to Columbia Kia as my first Sportage lease was about to end. I did plenty of research on the new 2023 Kia Sportage and knew what I wanted. Even though I live about 45 minutes a Sportage lease was about to end. I did plenty of research on the new 2023 Kia Sportage and knew what I wanted. Even though I live about 45 minutes away, I knew I wanted the same experience I had the first time. Sure enough, Eric, Jimmy, Fran and Jake were super helpful and got me into exactly what I wanted. The whole experience was smooth and seamless and the staff reminded me why I chose to come back to them. Thank you to all the staff for such a pleasant experience. More
by ctop70
April 27, 2023
Clean, efficient, courteous, easy, good breakfast and lunch options. I appreciate free bottled water and coffee. lunch options. I appreciate free bottled water and coffee. More
by Terry.ford
Employees Worked With
April 26, 2023
I was not expecting my new car to behave the way it did but the mechanics were able to trouble shoot and fix the problem quickly. but the mechanics were able to trouble shoot and fix the problem quickly. More
by j
Employees Worked With
April 24, 2023
I purchased a Kia Niro from this dealership. Everyone I dealt with was friendly and professional. Everyone I dealt with was friendly and professional. More
by passim
Employees Worked With
April 24, 2023
Friendly dealership and they were excellent and accommodating with our small children! Would recommend to everyone accommodating with our small children! Would recommend to everyone More
by Jlsylve1
Employees Worked With
April 22, 2023
Friendly and courteous the service team did a great job with the service of my car. with the service of my car. More
by WaltertheWonderDog
Employees Worked With
April 22, 2023
I brought my F350 to them with a extra warranty I purchased from another dealership and the service department was rude disrespectful and ignorant. It started with my wipers not working . They said i purchased from another dealership and the service department was rude disrespectful and ignorant. It started with my wipers not working . They said in a few days they would call me and make a appointment. 1 month later I called them. I brought it in and I didn't want to deal with the first guy I delt with so I asked for another. I have never been treated with such disrespect. They never contacted my insurance but they told me it was turned down and I needed to pay them. I wasn't going to fall for there scam. I have a on board camera. The head service guy told me they were out $600.00 and they weren't going to work on my truck and to find another dealer. I called my insurance company because I bought a premium policy and guess what they said . They never received a call or request for payment from them. They service person who was working on my visit not the mechanic was a new member and never did his job. So I looked at my camera footage and they drove my truck and punched my dash and never replaced the wiper problem.the video showed they worked on my truck or should a say drove the truck for 40 minutes. How could that cost them $600.00 . I tried calling Greg Gatesand Denny Gates multiple times and never received a call back. I have a very large family and friends and I called everyone of them to never use a Gates family dealership again. I'm a contractor and I own 7 ford's and my kids have 3 ford's and 2 Nissan and 1 kia. I have spent over a hundred grand in parts and service there for over 15 yrs. I had just spent 5 grand just on one truck for turbo,y pipes , injectors, 2 batteries, 4 tires,4 shocks,high pressure oil pump and pressure sensor and a few other parts. I can't believe a dealer ship so low and not just that someone deleted my account that had all my purchases of parts and service. So be carefull I'm not saying it will happen to you but I thought it would never happen to me. More
by rioux41
April 21, 2023
Always providing excellent service courtsey accomudating and a pleasure to work with. Thank you for for getting me in and out on time and a pleasure to work with. Thank you for for getting me in and out on time More
by rayhalld
April 21, 2023
Columbia ford always does an amazing job with my vehicle! This is my second car I’ve bought from them, and the only place I feel comfortable bringing my vehicle for service. The service department always exp This is my second car I’ve bought from them, and the only place I feel comfortable bringing my vehicle for service. The service department always explains things thoroughly and never speak in a way that makes me feel as though they are taking advantage of me for not knowing about cars to get more money. They are awesome! More
by bma1231
