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Columbia Ford Kia
Columbia, CT
3,404 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,404 reviews
April 20, 2023
Jay and Eli were an absolute joy to work with. Very helpful throughout the whole process, and overall great people. Very helpful throughout the whole process, and overall great people. More
by Tom
Helpful April 20, 2023
We found that everyone who worked with us was very professional and also very friendly. professional and also very friendly. More
by mingves
April 19, 2023
One day, Joe Berube of the service department went above and beyond to make me a satisfied customer. I drove up and explained to him that the tailgate on my Ranger was off track and wouldn't close properly and beyond to make me a satisfied customer. I drove up and explained to him that the tailgate on my Ranger was off track and wouldn't close properly. He came out, looked at the problem, went back in and then brought out a technician who hammered the tailgate back into alignment. I thanked them and drove away with my tailgate intact. He was also helpful when I brought my Ranger in for an oil change. More
by wynnc
Employees Worked With
April 18, 2023
Buying my brand new car was a complete disaster. They didn't want to uphold the deal we talked about on the phone and that we had in writing. Reason, because I didn't want to sell them my car for $2 They didn't want to uphold the deal we talked about on the phone and that we had in writing. Reason, because I didn't want to sell them my car for $20.000 under what I could get in a private sale. After I filled out the automatic service review from them ( which they are very big on, if you notice reading the reviews their comment is always "sorry for misunderstanding or we did this, this and that for you "), the owner contacted us and said they would sell us the car for what was agreed on and I don't have to sell them mine, which was never part of the deal. When we test drove the car originally, it had boxes in the back with the roof rails and parts. We also asked about black marks on the car and were told that is glue from the protective foil. That comes off. Well apparently it's my job to take care of that. We got the car exactly the way we test drove it. It was not detailed inside or out. Boxes still in the back. Service was already closed when we picked it up. When I brought the car in for the first service and asked to have at least the outside buffed to get the glue off (I couldn't get it off myself) they denied it. So, unless you like to get screwed by scheisters and like to service your car yourself, DON'T BUY FROM FORD KIA COLUMBIA. More
by Kpasqualetti
April 17, 2023
Reliable, fast service, good communications, convenient location, Service department is very responsive. As a result, we will look to your sales department for replacement van. location, Service department is very responsive. As a result, we will look to your sales department for replacement van. More
by Jeff Brooks
Employees Worked With
April 17, 2023
The dealership was clean, all of the employees were very courteous. The waiting areas were unique. courteous. The waiting areas were unique. More
by 3lakesidedrive
April 17, 2023
Excellent service from start to finish! It was great working with Jay - very responsive even after hours. Special thanks also to Eli and Jake we are very happy with our new family car :) It was great working with Jay - very responsive even after hours. Special thanks also to Eli and Jake we are very happy with our new family car :) More
by Denise C
April 15, 2023
Everyone at Columbia Ford was very helpful, especially our salesman Jay Broderick. Especially Jay,who was especially patient. I have never heard a negative comment about Columbia Ford our salesman Jay Broderick. Especially Jay,who was especially patient. I have never heard a negative comment about Columbia Ford More
by Lobstergirl47
April 15, 2023
Columbia Kia was fair with my trade-in & provided timely service to make my car buying experience a pleasure. service to make my car buying experience a pleasure. More
by Hoosierdaddy
April 13, 2023
I'm very thankful for all the staff at Columbia kia. Everyone is so nice and the service that they provide is excellent! Thank you Everyone is so nice and the service that they provide is excellent! Thank you More
by Chris Lamoureux
