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Columbia Ford Kia
Columbia, CT
3,604 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,604 reviews
November 08, 2023
Buying a vehicle some four states away ( Michigan) was a little scary,but Jordan’s professionalism,caring nature made the whole process very comfortable and smooth.From timely callbacks to the transportatio little scary,but Jordan’s professionalism,caring nature made the whole process very comfortable and smooth.From timely callbacks to the transportation process he was very pleasurable to deal with. More
by REB3
Employees Worked With
Jordan Handfield
November 07, 2023
Fran and Jake made trading in one Kia for brand new Kia effortless and enjoyable! effortless and enjoyable! More
by 2018Stinger
November 04, 2023
They are extremely accommodating and their professionalism is the best I have seen. No wonder they have a great reputation in our area. professionalism is the best I have seen. No wonder they have a great reputation in our area. More
by Ron Helbig
October 31, 2023
Went here to have a brake vacuum hose replaced. They asked if I wanted them to add a clip onto the air manifold but it will take another day for it to be delivered. I said no car is fine without. They asked if I wanted them to add a clip onto the air manifold but it will take another day for it to be delivered. I said no car is fine without. They returned the car to me with engine light on (no light on when I dropped it off) . Turns out when I took it somewhere else to have them look at the engine light they said the clip was definitely nocked off while replacing the hose because the hose runs up against the clip. On top of that it's a 4 hour and $450 job to dig down into the engine to replace it. I call Columbia Ford back to ask why they didn't tell me it's so hard to replace this clip and they said I declined the work not their problem now. If I want I can pay them to fix it. I talked with a few people at Columbia Ford and got a different story from each. They should at least try to consistently lie about what happens in the back room. More
by Andrew
Employees Worked With
October 30, 2023
I could not have asked for a better buying experience. Ryan and Jimmie were professional and accommodating in answering every question I had. Alisa in finance made that experience very easy. I was skeptic Ryan and Jimmie were professional and accommodating in answering every question I had. Alisa in finance made that experience very easy. I was skeptical about Columbia Kia at first, but these 3 associates made a believer out of me. I was more than satisfied with the deal they offered, and I would highly recommend this dealership to anyone who wants to be treated fairly and with respect. More
by rfmartin65
October 28, 2023
Great customer service, honest and professional. Would definitely recommend if your looking for great CPO vehicle! Would definitely recommend if your looking for great CPO vehicle! More
by Jmzav
October 19, 2023
They were very friendly and kept us up to date through the whole process and worked with us on any questions we had. Thank you for such an amazing experience. the whole process and worked with us on any questions we had. Thank you for such an amazing experience. More
by tinabessette
October 17, 2023
Jordan, made my dream a reality. Very nice, outgoing and friendly, I am extremely happy. He made it all work out smoothly. Very nice, outgoing and friendly, I am extremely happy. He made it all work out smoothly. More
by Yenitza
October 16, 2023
WOW! ! What can I say!! When I came to the dealership I was greeted with a big smile and Jay ask if he could help me!! From that point on I felt like a ! What can I say!! When I came to the dealership I was greeted with a big smile and Jay ask if he could help me!! From that point on I felt like a family member!! It was a great experience an easy ! I bought my first EV! I would recommend them to family or friends!! Thanks again to all the people who work there to make this happen! Especially Jay!! More
by ron.johnson120944
Employees Worked With
Other Employees :
Nicole Mooney, Alisa Velasquez, Noah Calovis, Miguel Figueroa, Francis Drake
