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Columbia Ford Kia
Columbia, CT
3,588 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,588 reviews
October 01, 2023
Service is hit or miss. I waited several hours for mounting and balancing new 16" tires on stock wheels despite having an early morning appointment. Unfortunately service I waited several hours for mounting and balancing new 16" tires on stock wheels despite having an early morning appointment. Unfortunately service failed to properly perform an expensive Road Force balance and I had to immediately return and have it reworked to get it right. I understand good help is hard to get but a higher level of service is expected from this type of dealership; you have to train your employees on this vital piece of equipment. It is hard to find a garage that cares to do it right... I am still looking. More
by SteveP
Employees Worked With
September 26, 2023
I had a great experience from start to finish. Couldn't recommend Columbia Ford more! Couldn't recommend Columbia Ford more! More
by Robert Amendola
Employees Worked With
September 25, 2023
Overall, best service I've experienced purchasing a vehicle. Every last person was a pleasure to work with. Thorough, attentive and kind. vehicle. Every last person was a pleasure to work with. Thorough, attentive and kind. More
by sararenzetti1118
September 23, 2023
Very courteous on time relaxing atmosphere answers any and all questions will be back for my next appointment and all questions will be back for my next appointment More
by Tim
September 20, 2023
Your dealership is awesome! ! Jimmy and Andy are the best!! The dealership is the best!! ! Jimmy and Andy are the best!! The dealership is the best!! More
by michaelorsene
September 19, 2023
Very prompt service and very friendly. Also the Thunderbird café had very good food . Thank you Also the Thunderbird café had very good food . Thank you More
by RSETTERBERG62
Employees Worked With
September 18, 2023
We were VERY PLEASED - excellent service, very professional, and most helpful with both our new purchase as well as our trade-in. professional, and most helpful with both our new purchase as well as our trade-in. More
by megwjanee
September 16, 2023
John was by far one other the kindest people to work with! Helped with every single thing I had a question on and was genuinely interested in my happiness! with! Helped with every single thing I had a question on and was genuinely interested in my happiness! More
by circlet.bonuses-0n
September 14, 2023
Always accommodating when I am making an appointment. The work is always done sooner than expected. The work is always done sooner than expected. More
by Toddc.Johnson
Employees Worked With
