Columbia Honda

Very knowledgeable Service Department My dome light wasn’t working and I took it to another service department couple of months ago and they said it was a wiring issue. So today, I thought My dome light wasn’t working and I took it to another service department couple of months ago and they said it was a wiring issue. So today, I thought I take the plunge and have John and his team look at it and fix it for me. Turns out that my car has two switches for interior lights and the one in the very back cargo area was turned off. And just like that, presto, my interior lights work now! It was literally just a flip of a switch! I love it when things happen like that, but it makes you question the other service department! Going to a dealership that has certified OEM techs has paid off since they actually knew that there was a switch in both places and to check them both! This is the 2nd time that this team has helped me with quick fixes where no one else could! More

Best Auto Sevice...NO KIDDING! Please read entire review! Ok. So I never post a review but here goes. I took my 2005 CRV to Columbia Honda to get the recalled airbag replaced. A simple mistake happened and th Ok. So I never post a review but here goes. I took my 2005 CRV to Columbia Honda to get the recalled airbag replaced. A simple mistake happened and the inflator with the wrong serial number was installed. Trust me, serialization is vital in certain industries. I work for a government contractor and serial numbers better be correct. All that to explain that I realize this can be a big deal. So T.J. Arranged to have my vehicle picked up, repaired and returned at no inconvenience to me (I live 45 minutes east of Columbia) . This service department went above and beyond to make things right. So here is exactly what impressed me. I have been to Columbia Honda twice. Both times were to replace factory recalled airbags two years apart. I have never bought anything from this dealership. No parts, no service, nothing and they treated me like I was their most important customer. If I am EVER in the position to buy a new Honda vehicle, they will have my business! Thank you T.J. and crew. More

Fantastic service I've worked with several different service representatives, and TJ is the best. He always keeps me informed with what needs to be repaired, how much i I've worked with several different service representatives, and TJ is the best. He always keeps me informed with what needs to be repaired, how much it will cost, and the urgency of the maintenance. This information helps me schedule out my car maintenance which is incredibly useful as a college student with a tight budget. TJ is incredibly friendly. I'm not sure how many times I've been in to Honda for service, but he always greets me by name as I walk through the door. TJ is always busy, but still finds the time to calmly explain what is going on and answer any questions I have. All in all, TJ is my go to for anything service related at Honda. More

Great service! Really enjoyed having Trent help me with my recent purchase. Very helpful and willing to accommodate my needs. Also, very responsive and informative! Really enjoyed having Trent help me with my recent purchase. Very helpful and willing to accommodate my needs. Also, very responsive and informative! Would definitely recommend working with Columbia Honda and Trent Custard. More

Fast Responses, Right Car, Right Price Trent was amazingly fast with his responses to my questions and car finds. I had a broad list of vehicles and car types i started with and he helped m Trent was amazingly fast with his responses to my questions and car finds. I had a broad list of vehicles and car types i started with and he helped me navigate through the minefield. Ultimately, we found a car that fit our needs and he was equally great to work with during the price negotiation. He was a great partner in the purchase process! More

Helpful and personable I went into Honda wanting to look at a specific car. I wanted to check out a CR-V I had seen online. A guy named Arthur helped me and he went out and I went into Honda wanting to look at a specific car. I wanted to check out a CR-V I had seen online. A guy named Arthur helped me and he went out and found the car within 5 minutes of walking in. when he drove it up to the front he asked if I wanted to take a test drive. The car was great. The entire time I was looking at it, I felt no pressure to buy. He told me about the features and the great 1.99 interest rate I qualified for. At the end of the day, he was very personable and helpful. I love my new car and I enjoyed working with Arthur at the store. More

Excellent experience Never had such an excellent experience in buying a car.... I am in and out with a new car in quick time. Doug made the buying experience easy and hass Never had such an excellent experience in buying a car.... I am in and out with a new car in quick time. Doug made the buying experience easy and hassle free and will definitely recommend More

Got a 2018 Honda CRV with help of James Liked a white exterior black interior CRV and by the time it was only two available in Missouri, James not only help locate and bring one to me but al Liked a white exterior black interior CRV and by the time it was only two available in Missouri, James not only help locate and bring one to me but also provide very competitive price for this new model. Very great service has been provided and I would highly recommend buying a vichle with his help! More

Highly recommend Trent Custard as an excellent salesperson Trent sold me a Honda CRV a few days ago. He went over and above in meeting the needs for me on my vehicle purchase!!! I highly recommend Trent to peo Trent sold me a Honda CRV a few days ago. He went over and above in meeting the needs for me on my vehicle purchase!!! I highly recommend Trent to people who would be wanting to purchase a Honda!! Thank you Trent for doing such an excellent job!! More

First time at this dealer Allan was very good to work with. Financial work was confusing, incomplete and needed rework. Facility was clean. Prep wrk on new car seemed slow. Allan was very good to work with. Financial work was confusing, incomplete and needed rework. Facility was clean. Prep wrk on new car seemed slow. Promised times not kept, moved pick up time several times! More