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Columbia Honda

Columbia, MO

4.9
1,460 Reviews
Columbia Honda is the Home of the Worry Free Guarantee. We want to make you a customer for life!! People call us the Smart Choice! Peace of mind with our clear Smart Price on new and used, PLUS the 3 day love it or leave it exchange policy on pre-owned!
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1650 Heriford Rd.

Columbia, MO

65202

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Showing 1,460 reviews

January 17, 2021

THey came thru when the others fell short. They made the buying process easy and painless! So convenient to be able to buy it online! More

by mmckelvey76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Rainey
Jan 19, 2021 -

Columbia Honda responded

Amazing, so glad we were able to help you out! Safe travels!

January 17, 2021

Once everything was figured out do you staff be quarantined the communication really stepped up. Everyone was super friendly and informative. I would buy from Columbia Honda again More

by Duanewhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Columbia Honda responded

Thank you so much for your kind words. We can't wait to help you search for your next car!

January 16, 2021

I liked the service, prompt efficient and friendly. I do not like having to write 25 words in review and will not do that next time. That's just plain stupid. More

by jca57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Columbia Honda responded

Thank you! Sorry, DealerRater has a word count, its a drag.

January 16, 2021

Columbia Honda made my car buying experience and excellent one. Very professional service from the beginning of the car buying experience till the end. I recommend Columbia Honda to everyone I know More

by Howie Feltersnatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Costanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Columbia Honda responded

Thank you Howie! Safe travels in your new car!

January 16, 2021

I'll admit it, I came in looking for 2018 or 2019 used car and walked out with a new car. Why? Because they worked with me to get the right price. I never felt pressured. When I picked up the car the nex More

by David
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Columbia Honda responded

Thanks David! How fun to walk away with a new car instead, safe travels!

October 08, 2020

I scheduled a service appointment online, based off of their online coupons. First off, they diagnosed my vehicle problem for free. That doesn’t happen very often anymore. Secondly they fixed my problem More

by Marky D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Columbia Honda responded

We love seeing 5-star reviews for our Service Dept. Thank you, Marky - we can't wait to see you again.

September 21, 2020

We really liked the no pressure and relaxed environment. They kept their word on the trade in value and gave us a good price on our crv More

by Brandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Custard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bourne
Sep 22, 2020 -

Columbia Honda responded

Thank you for the kind words and great review! We are glad we were able to help and look forward to helping you in the future!

September 09, 2020

Bill Shelton and TJ Mitchell are awesome to work with. Thank you so much for improving our car buying experience. As this was our third new car purchase from Columbia Honda/Bill Shelton, we should know th More

by rifco1
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Columbia Honda responded

Nothing we love more than 5 star reviews from our repeat and loyal customers. Your customer loyalty is truly appreciated.

August 29, 2020

I came to this service dept several years ago and haven’t never forgotten my positive experience with Bill and service department, now came back to buy! More

by Lindadonovan53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Columbia Honda responded

We sure are glad you returned to purchase your new Honda from us. Thank You, Linda, for the very nice review for Bill and our team, we loved seeing this. Let us know if you have any questions, we are here to help. Welcome to the Columbia Honda family!

August 25, 2020

Our family had a great experience working with David at Columbia Honda. He presented us with all the options we requested and ended up working us into our first new car and purchase from a dealership. We g More

by Hannah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Stringer
Aug 25, 2020 -

Columbia Honda responded

Congratulations on the purchase of your first new car! We are happy to see this was a first for you and David was able to help out. Thank you for choosing Columbia Honda, we are here for you if you have any questions. We all wish you and your family "Safe Travels".

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