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Columbia Honda

Columbia, MO

4.9
1,471 Reviews
Columbia Honda is the Home of the Worry Free Guarantee. We want to make you a customer for life!! People call us the Smart Choice! Peace of mind with our clear Smart Price on new and used, PLUS the 3 day love it or leave it exchange policy on pre-owned!
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1650 Heriford Rd.

Columbia, MO

65202

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Showing 1,471 reviews

January 10, 2019

Happy Honda 18 Great service and has always been there when I have a question. Always makes you feel like you’re important. Great job and will keep Trent in mind wh More

by ewilhite26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Custard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Costanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2019 -

Columbia Honda responded

Thank you so much for the great review! We are very happy Trent Custard was able to help you get the vehicle you wanted. And, you are important to us! Please feel free to contact us anytime at Columbia Honda if you need additional assistance.

January 10, 2019

Trent made sure no matter what we got the vehicle we wanted. It was a long day dealing with our bank and passing paperwork between banks and dealership and Trent stayed late until the deal was finished. My famil More

by Bdkwlg24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Custard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2019 -

Columbia Honda responded

Thank you for the great review for Trent Custard and the Columbia Honda dealership. Your business is important to us and we are glad to hear that everything worked out. Please let us know if you have any questions. We appreciate your business.

January 10, 2019

Always the best service! Needed a new key fob battery. As always, TJ was incredibly helpful, professional, and fast! I was in and out the door with both key fobs outfitted wit More

by CheriG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2019 -

Columbia Honda responded

Hi Cheri. Thank you for the 5-star review and letting us know that TJ was able to help you! We are so glad you were happy with the service you received at our dealership. We appreciate your business and hope to see you again soon.

January 09, 2019

Best car buying experience ever This was a positive car buying experience from start to finish. Dealership was clean and accommodating. I had no pressure from sales or finance. Trent More

by Melissaash14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Custard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2019 -

Columbia Honda responded

Hi Melissa, Thank you for the excellent feedback and nice words for Trenton Custard! Your business is important to us, and that's why we want to hear about your experiences. If you ever have any questions about your new Honda, feel free to contact our dedicated team!

January 08, 2019

Fast, Accommodating, and Highly Professional I believe that Trent is one of the top rated sales professionals I have had the privilege of working with. I met Trent in one of my service visits to More

by Bkline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Custard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorian Brownlee
Jan 13, 2019 -

Columbia Honda responded

Thank you for the excellent feedback! And very kind words for Trent! Your business is important to us, and that's why we want to hear about your experiences. If you ever have any questions about your Honda Accord, feel free to contact our dedicated team!

December 23, 2018

TERRIBLE FINANCE DEPT. AND MANAGEMENT Wanted to buy 40k plus truck cash. Talked me into trying there finance guy. Finally agreed but said NOT me personally and NOT more than 2 banks. Busin More

by Northstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt McMahon
Dec 24, 2018 -

Columbia Honda responded

Mr. Seaholm, As we discussed, I apologize for this experience you had at our dealership. We did not execute on your communication to us. We accept that responsibility, and I will work diligently to to try and work on the credit inquires. I do not know what occasion you are referring to lies? The sales manager responsible for the increase in credit inquires came out and apologized for not respecting your wishes. The sales manager does have access to the same credit portal as the finance manager. When you have reached out, I have been forthcoming and want to try and work through a resolution. I completely acknowledge the sales manager should of had better communication with the finance department, and did not execute on your communication to our team. This was a miss, and I will work to make sure we correct this moving forward. Please reach out to me at 573-442-3107 ext 3210 or email at dhammack@columbiahonda.com. Danny Hammack General Manager/ Partner

December 18, 2018

Best Service Department in Columbia! I don't generally write reviews but I just had to write a review for these guys. I've been coming to Columbia Honda for years, I really appreciate the More

by COMO Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, The kindest person you will ever meet.
December 08, 2018

Outstanding service TJ and the rest of the Honda service crew are always outstanding. They are always able to schedule an appointment when convenient and get the work do More

by JacobColeThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2018

Excellent Service TJ is a professional, he is kind and friendly he is always helpful. TJ goes out of his way (above and beyond what you might expect) to help his custom More

by Zeelang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Willis
December 05, 2018

Such a comfortable, relaxing, friendly experience! I have bought several new cars over my 67 years and I can honestly say that buying my new Honda from this dealership was hassle free and actually fun! More

by bfgjaniebhonda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance person who is no longer working there., Dorian Brownlee
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