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Columbia Honda - Service Center

Columbia, MO

4.9
642 Reviews

642 Reviews of Columbia Honda - Service Center

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May 07, 2021

Very pleased with Columbia Honda. They do quality work and provide very nice waiting rooms with snacks, sodas, tv, and comfy chairs. Most of all, the staff is pleasant & considerate at all times More

by jillandsuzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Columbia Honda responded

Awww, thank you so much, what a sweet review, we really appreciate it :)

May 07, 2021 -

jillandsuzy responded

I am treated very well at Columbia Honda. They take great care of my car and I will continue to have my car serviced there.👍🏻

May 01, 2021

Fast, efficient service. You are in and out in no time. While you wait you may have a beverage and snack as you watch TV to pass the short time you are there. More

by Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Columbia Honda responded

Thank you so much, Jeanne! We are glad to hear that you had such a great service experience!

April 28, 2021

quick and easy. friendly. dependable.. quick quick and easy. friendly. dependable.. quick and easy, dependable. The folks are friendly and nice. Service is good and I al More

by revans007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Columbia Honda responded

Thank you so much for your kind words of our service department, we really appreciate it!

April 23, 2021

Very easy to make an appointment. Got right on it when we dropped it off . Was very pleased with service department , very very nice people . More

by Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Stroud
Apr 26, 2021 -

Columbia Honda responded

Thank you so much! We are so happy to hear that you had such a great service experience!

April 20, 2021

I trust the dealership to not try to hoodwink me into unneeded procedures. I think they are careful, knowledgeable and thorough. The only reason I didn’t give them 5 stars is that they didn’t call me to More

by R.Walker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Columbia Honda responded

Thank you for the kind review of our service department, we really appreciate it. We do apologize for the delay in the call, we realize how frustrating that can be.

April 20, 2021

Had to come in for a recall on my car. Service was quick and staff was friendly. Loved having a table available to use for work while I was waiting. More

by KarenG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Columbia Honda responded

Woo! Efficiency at its finest, we love it! Thank you so much!

April 18, 2021

From the time I scheduled service to the time of arrival and departure everything was flawless, people were courteous, and my vehicle was returned to me clean and ready to go. More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Columbia Honda responded

Thank you so much, Mike! We are glad to hear you had such a great service experience :)

April 16, 2021

I just went in for an oil change and received excellent, fast service and Michelle was very nice and accommodating. No long wait. They are always nice at Columbia Honda. More

by carolemoore
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Columbia Honda responded

Thank you so much, we really appreciate the kind review of our service department!

April 15, 2021

From the time I scheduled service to the time of arrival and departure everything was flawless, people were courteous, and my vehicle was returned to me clean and ready to go. More

by genegraves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : michelle benjamin, great person, courteous, knowledgeable, friendly.
Apr 15, 2021 -

Columbia Honda responded

Awww, thank you so much, what a sweet review. We really appreciate it :)

April 11, 2021

Service staff are very knowledgeable and great to work with customers. Please note that I went to submit my concise and brief comments; however, it would not accept my short answer. Please consider More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Columbia Honda responded

Thank you, Don, we really appreciate it! Unfortunately, that is a Dealer Rater policy and we cannot change it. Trust us, we would if we could.

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