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Columbia Honda - Service Center

Columbia, MO

4.9
642 Reviews

642 Reviews of Columbia Honda - Service Center

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January 19, 2021

Brandon was friendly, efficient, knowledgeable, and presented a high quality customer service attitude. He represented Columbia Honda in an excellent way and made me feel valued as a customer More

by Hholden565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Columbia Honda responded

You are a very valued customer :) Please do call if you have any more issues!

January 16, 2021

I liked the service, prompt efficient and friendly. I do not like having to write 25 words in review and will not do that next time. That's just plain stupid. More

by jca57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Columbia Honda responded

Thank you! Sorry, DealerRater has a word count, its a drag.

October 08, 2020

I scheduled a service appointment online, based off of their online coupons. First off, they diagnosed my vehicle problem for free. That doesn’t happen very often anymore. Secondly they fixed my problem More

by Marky D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Columbia Honda responded

We love seeing 5-star reviews for our Service Dept. Thank you, Marky - we can't wait to see you again.

April 09, 2020

I can not say enough about the legendary quality of service and excellence that I received from TJ, the service manager, and his team. On several occasions they have went above and beyond from what the More

by Melissa
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Columbia Honda responded

You are most welcome, Melissa. The safety of you and your family are our #1 priority. Thanks so much for the awesome review for TJ and our Service Team! We hope to see you again.

March 23, 2020

Service Department is AWESOME!! Came in here with misfiring issues and the service staff was very helpful on getting my issues resolved. I'd like to especially thank Andrew Silvey fo More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

Columbia Honda responded

Thank you for the 5 stars! And, your very kind words for Andrew Silvey, it is appreciated. We'd love to see you again if your vehicle needs servicing.

December 07, 2019

Service Dept There is a reason why our family has been coming here for years! The staff and the service are excellent! They stand behind their work! We always lea More

by allstardrones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Columbia Honda responded

Thank you for the fantastic review for our staff, Service Dept and TJ! Nothing better then being 1000% satisfied! We appreciate your customer loyalty to Columbia Honda and look forward to your next visit. Thanks again!

December 03, 2019

Tj takes great care of my wife and daughters cars. They feel confident they are getting the best service possible! Wouldn’t even consider going anywhere else. Thanks TJ! More

by Dave B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Columbia Honda responded

Great review for TJ and our Service dept! We love hear your wife and daughters cars are given "great care". Thank you so much for choosing Columbia Honda, we really appreciate it!

December 03, 2019

I would just like to say TJ in the service department is awesome he always takes good care of me but also wanted to say Cory in sales he always helps me out as well I really enjoy going to Columbia Honda More

by Lewisjoseph27
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Columbia Honda responded

We think TJ and Cory are pretty awesome, too. But is certainly means more coming from one of our customers! Thank you so much, we all appreciate it! See you next time!

December 02, 2019

Great dealership, better people. TJ has always had my family’s back, I recommend him to everyone I know. Anytime we have an issue we can rely on him to get it taken care of quickly and cost-effectively. More

by jonstaples
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Columbia Honda responded

Thanks for the 5 star rating for TJ and our Service Dept! Yes, please, recommend Columbia Honda to "everyone" you know! We would love it! Thanks again!

December 02, 2019

TJ is the best! TJ Mitchell at Columbia Honda has always gone above and beyond to provide me with exceptional customer service! I would recommend him to anyone anytim More

by MEdwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Columbia Honda responded

We think TJ is "the best" too! But it means more coming from our customers. Thank you for the 5 star rating and kind words. We appreciate it!

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