
Concordville Subaru
Glen Mills, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had an absolutely terrible experience!! The impatience, and passive-aggressive attitude was so bad from Mr. Malik, and the assistant manager, Mr. Gilley sent to tell me, that he was sent by Mr. Malik, beca and passive-aggressive attitude was so bad from Mr. Malik, and the assistant manager, Mr. Gilley sent to tell me, that he was sent by Mr. Malik, because I was taking too long of a time. I could feel it all cutting like a knife through the air, especially when I decided that I would prefer not to buy a used vehicle, and to buy a new vehicle!!!! When Mr. Stevens asked another man if the Subaru Wilderness was still in the lot, because I wanted to take a look at it, this person's attitude towards Mr. Stevens was less than favorable. The way he answered was nasty. Just Ugly!! Mr. Stevens was a delight to work with. I felt comfortable, he was nice. He did not display a passive aggressive attitude towards me while I was there. I did not feel rushed, carted off, and I was able to test drive what I had in mind to purchase. All of you folks who I named were absolutely nasty towards Mr. Stevens and I. I heard it in your voices, I watched your body languages, and the underhanded, snide remarks...SMH. I was able to still do business at another Subaru business, not too far from there on West Chester Pike. They were more than happy to assist me, and not get pissed because I did not want to purchase a used vehicle when I sat back, and thought about it. Nor did they tell me that I had to make a down payment in the thousands. They did not tell me that any down payment I made on a vehicle that i would have to wait 3 months for, they would keep if I changed my mind, and came across another vehicle that I decided to purchase, they did not tell me that I was taking too long to get things done, and therefore thought that there was a problem, and basically shooing the salesperson out of the way, causing me to feel there was animosity, discomfort, and turned off. I will never again visit your place of business!!! I guarantee it!! More
Concordville Subaru is a great place. I am amazed sometimes at how incredibly nice everyone is! When you think about how customer service in many businesses has gone downhill, it is remarkable that y sometimes at how incredibly nice everyone is! When you think about how customer service in many businesses has gone downhill, it is remarkable that you do not run into this at Concordville Subaru. Every person in every department is kind, helpful, and respectful. It’s a great experience when you have to have your car serviced. More
Nice place and nicer people , I would recommend and buy from them again , made it easy and fast from them again , made it easy and fast More

Our experience with John Shields was amazing! He was very professional, knowledgeable, and caring. He made our purchase extremely easy! Darren was also amazing! He streamlined the process for us. They both professional, knowledgeable, and caring. He made our purchase extremely easy! Darren was also amazing! He streamlined the process for us. They both went above and beyond! We have had our cars serviced at Concordville Subaru in the past and their service team is awesome! John, our advisor is the best! More

Jill was super friendly, personable, and helpful. She is quite knowledgeable!! I loved that after meeting her weeks earlier, we came back in to pick up the car we were waiting for…and she remembered all of quite knowledgeable!! I loved that after meeting her weeks earlier, we came back in to pick up the car we were waiting for…and she remembered all of the details she had learned about us!! Darren the finance guy was great and made the paperwork painless and actually enjoyable. Quite the compliment. Thanks guys!! More

I had a very good experience doing business with the team. Anthony and other workers explained everything to me and they answered all my questions. Thank you! team. Anthony and other workers explained everything to me and they answered all my questions. Thank you! More
The reason for my most recent visit was to determine the cause of an oil leak after an oil change at the dealership. It was determined that the drain plug was not sufficiently tightened. My clean garage f cause of an oil leak after an oil change at the dealership. It was determined that the drain plug was not sufficiently tightened. My clean garage floor now has a substantial oil stain from the leakage. While I was satisfied with the repair I was quite upset with the mess in my garage! While expedience of service is important it should NEVER supersede quality workmanship!!! I trust the technician has been properly retrained on the procedure. More
Listened to; my concerns acknowledged; open discussion regarding solving problem. Excellent care; team very knowledgeable about their cars and course of action; attentive; explain problems and even showed regarding solving problem. Excellent care; team very knowledgeable about their cars and course of action; attentive; explain problems and even showed me my dirty air cabin filter. Patience and care keep me returning. Also accommodating of my schedule and provide me with loaner as needed. More