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Concordville Subaru

Glen Mills, PA

4.9
3,401 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,401 reviews

December 31, 2021

I had an absolutely terrible experience!! The impatience, and passive-aggressive attitude was so bad from Mr. Malik, and the assistant manager, Mr. Gilley sent to tell me, that he was sent by Mr. Malik, beca More

by nkershaw372
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Khaled Malik
2.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gilley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Stevens
December 31, 2021

Concordville Subaru is a great place. I am amazed sometimes at how incredibly nice everyone is! When you think about how customer service in many businesses has gone downhill, it is remarkable that y More

by jomortimer59jomort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco
Jan 04, 2022 -

Concordville Subaru responded

Hi, jomortimer59jomort! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope you have a lovely day! Sincerely, Moe Laraki, General Manager

December 31, 2021

Nice place and nicer people , I would recommend and buy from them again , made it easy and fast More

by abcmatthew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Concordville Subaru responded

Hi, abcmatthew! Thank you for the stellar review. We're happy to hear that your positive experience earned us your recommendation. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

December 31, 2021

Our experience with John Shields was amazing! He was very professional, knowledgeable, and caring. He made our purchase extremely easy! Darren was also amazing! He streamlined the process for us. They both More

by MICRO95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown, John Brennan
Jan 04, 2022 -

Concordville Subaru responded

Hi, MICRO95! Thank you for the 5-star rating and for sharing that lovely photo with us. We're happy to hear that working with John and Darren led to such a positive experience. Enjoy the ride! Sincerely, Moe Laraki, General Manager

December 31, 2021

Jill was super friendly, personable, and helpful. She is quite knowledgeable!! I loved that after meeting her weeks earlier, we came back in to pick up the car we were waiting for…and she remembered all of More

by paulbfalcone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown
Jan 04, 2022 -

Concordville Subaru responded

Hi, paulbfalcone! Thank you for the stellar rating and for sharing this beautiful photo with us. We're happy to hear that working with Jill and Darren elevated your experience with us. Have a great day! Sincerely, Moe Laraki, General Manager

December 30, 2021

I had a very good experience doing business with the team. Anthony and other workers explained everything to me and they answered all my questions. Thank you! More

by Mariela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Concordville Subaru responded

Hi, Mariela! Thank you for the stellar rating and for sharing this beautiful photo with us. We're happy to hear that working with Anthony elevated your experience with us. Enjoy the ride! Sincerely, Moe Laraki, General Manager

December 30, 2021

The service representative was very friendly and helpful. My car was serviced within a very reasonable time frame. More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jan 04, 2022 -

Concordville Subaru responded

Hi, Kim! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Moe Laraki, General Manager

December 30, 2021

Timely Reminders. Quick Reception. On time. The charges matched the quote. Got me out and on the road within the promised time. No drama. More

by cjt0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Jan 04, 2022 -

Concordville Subaru responded

Hi, cjt0! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Take care! Sincerely, Moe Laraki, General Manager

December 30, 2021

The reason for my most recent visit was to determine the cause of an oil leak after an oil change at the dealership. It was determined that the drain plug was not sufficiently tightened. My clean garage f More

by K.M.YOUNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper, John Brennan
Jan 04, 2022 -

Concordville Subaru responded

K.M.YOUNG, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

December 30, 2021

Listened to; my concerns acknowledged; open discussion regarding solving problem. Excellent care; team very knowledgeable about their cars and course of action; attentive; explain problems and even showed More

by RNDEDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Concordville Subaru responded

Hi, RNDEDE! Thank you for the stellar review. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

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