Concordville Subaru

Faster than promised service and comfortable waiting area, easy access and flexible scheduling, friendly staff area, easy access and flexible scheduling, friendly staff More

The staff was very helpful and checked a few issues I had. One was the right rear window would occasionally lower uncommanded after being raised. had. One was the right rear window would occasionally lower uncommanded after being raised. More

Friendly Patient Helpful Fast Service Didn’t have to wait long for an appointment Lounge is clean and comfortable Loved the free car wash long for an appointment Lounge is clean and comfortable Loved the free car wash More

Wonderful customer service! Every time I go there I feel like the service representatives are really looking out for me. like the service representatives are really looking out for me. More

Friendly and professional. Maddie Davis was awesome, answered all my questions and was very helpful answered all my questions and was very helpful More

Ongoing issues with 2018 Crosstrek literally since purchase. Same issue , has been back 7 times with no resolution . No response from service manager. Given assurances that diagnostics were performed purchase. Same issue , has been back 7 times with no resolution . No response from service manager. Given assurances that diagnostics were performed that were not. Was told for my warranty to remain the car could only be serviced at Concordville ( which Subaru’s customer complaint dept. said is absolutely not true), was told the warranty I purchased had so many loopholes it never a had been honored ( unbelievable !). Called several other dealerships for a second opinion and was unable to get a call back. Finally called Reedman Toll Subaru in Exton and the service manager picked up and set me up with an appointment right away. Do your homework when dealing with Concordville Subaru. The list of “untruths” we were given goes on. Love the car ( we actually have 4 Subarus) but this experience has been less than positive. I noted on other complaint reviews the owner of Concordville has replied and provided a phone number to call to discuss , tried that, no call back. Buyer beware.. More

Very nice and prompt service. Waited less than 1 hour for oil change and tire rotation. I called ahead they was going to be a few mins late- and stated no worries. Very pleased with the Subaru Outback Onyx X oil change and tire rotation. I called ahead they was going to be a few mins late- and stated no worries. Very pleased with the Subaru Outback Onyx XT and service appointments (2) I have had thus far. More

Concordville Subaru service dept is very well run and is respectful of the customers’ time. I’ve brought my cars there for 5 years now and everyone I’ve dealt with is professional, knowledgeable and polite. respectful of the customers’ time. I’ve brought my cars there for 5 years now and everyone I’ve dealt with is professional, knowledgeable and polite. Prices are reasonable for the level of service received. More

Great car buying experience with no pressure. Ty Jones and Fred Stevens were great to work with. Everyone was friendly and helpful, I would highly recommend this dealership. and Fred Stevens were great to work with. Everyone was friendly and helpful, I would highly recommend this dealership. More

Technicians are friendly and fast, but the prices for basic service are very high. I dropped my vehicle off and the work was finished in 2 hours. basic service are very high. I dropped my vehicle off and the work was finished in 2 hours. More