Concordville Subaru

After having a horrible experience at the Subaru dealership in Lancaster, working with Mark and the team Concordville was a welcome breath of fresh air! Excellent customer service! dealership in Lancaster, working with Mark and the team Concordville was a welcome breath of fresh air! Excellent customer service! More

Great customer service and answered all of our questions. Was very friendly and helpful. Patient and helped get us the best price available. Took time to explain how the car works Was very friendly and helpful. Patient and helped get us the best price available. Took time to explain how the car works More

Extremely pleased with the Service Departmentcrew that I Extremely pleased with the Service Department crew that I came in contact with on my recent service visit for my '18 Legacy!!! Thanks so much. Extremely pleased with the Service Department crew that I came in contact with on my recent service visit for my '18 Legacy!!! Thanks so much. More

This dealership is wonderful. The customer service is what it should be treating customers with respect and kindness. The service is always fantastic. They are direct and clear in explaining what needs t what it should be treating customers with respect and kindness. The service is always fantastic. They are direct and clear in explaining what needs to be done. You are given options. I love going there More

I walked into Concordville Subaru thinking I was simply going to check out what they had and pricing. I was headed to the Toyota dealership next, but I didn't make it there. Bill and I talked, I told him going to check out what they had and pricing. I was headed to the Toyota dealership next, but I didn't make it there. Bill and I talked, I told him what I wanted in a SUV and within 20 minutes I was ordering my new lease. Bill did not pressure me in any way and I was happy with what I saw. Given the times it took about a month for my Forester to come in but they were great and had an awesome Rogue for me to use when my current lease was up. Great experience! More

The service department is great. They are very helpful and friendly It is also very clean I think is also easy to get an appointment. and friendly It is also very clean I think is also easy to get an appointment. More

Always very friendly and provide great service. Never had any issues and fairly quick as well. Dealership is easy to get to. I say A+ overall. any issues and fairly quick as well. Dealership is easy to get to. I say A+ overall. More

We usually have routine service closer to home but this visit needed a computer upgrade. We waited for the car. The service took the expected time and was courteous. visit needed a computer upgrade. We waited for the car. The service took the expected time and was courteous. More

John Shields is the best! Always a great experience dealing with him. Entire staff is pleasant and accommodating. I’ve recommended Concordville Subaru numerous times. dealing with him. Entire staff is pleasant and accommodating. I’ve recommended Concordville Subaru numerous times. More

We have been a valuable customer for many years and never been disappointed. We love our Forester and this one is number 6. Don’t think we will have any other family car. been disappointed. We love our Forester and this one is number 6. Don’t think we will have any other family car. More