Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,899 reviews
My first lease experience. My old SUV was past repair and I decidedto try leasing. My credit isn't the best but Rick Riola still got me into a brand new Ram 1500 and took my old My old SUV was past repair and I decidedto try leasing. My credit isn't the best but Rick Riola still got me into a brand new Ram 1500 and took my old ride off my hands which was definitely a good deal. I learned a lot about leasing and will probably always lease. I'm almost 60 and finally have experienced the new car smell! More
Jeep purchase I was quickly greeted and shown the vehicles I was interested in. I was shown respect and was shown my options without feeling pressured or uncomforta I was quickly greeted and shown the vehicles I was interested in. I was shown respect and was shown my options without feeling pressured or uncomfortable. More
Good experience, highly recommend Derek was great to work with. We stopped in for a test drive and ended up leasing a van. It took a little while to find exactly what we wanted, but we Derek was great to work with. We stopped in for a test drive and ended up leasing a van. It took a little while to find exactly what we wanted, but we are very happy. More
Needed a new lease. I had a great experience when I went in to lease my new Jeep! I have never leased a car before, and I couldn't have asked for a better first experienc I had a great experience when I went in to lease my new Jeep! I have never leased a car before, and I couldn't have asked for a better first experience. The staff was honest and helpful, especially Bob Harmor who worked with me on everything start to finish. He walked me through the whole process, was upfront with the details and was patient and willing to explain anything I had a question on. The whole process was quick but not rushed, and I left feeling confident and thrilled that I got exactly what I was looking for! Thank you Bob! More
Brian is Wonderful! I had the best customer service with Brian at Cortese. He listened, answered all my questions and Was just an outstanding service man! I Have been b I had the best customer service with Brian at Cortese. He listened, answered all my questions and Was just an outstanding service man! I Have been bringing my vehicles to Cortese for over ten years now and I really appreciate Brian’s outstanding service that he provided to me. I will definitely continue to have my vehicle serviced at Cortese! Thank you so much Brian! More
Great service It was an easy sale since we new exactly what we wanted, but Samantha did a great job in making it an even easier decision. It was an easy sale since we new exactly what we wanted, but Samantha did a great job in making it an even easier decision. More
Great Experience Samantha was awesome to work with and a huge help in selecting the perfect vehicle for our family. We had a great experience and will definitely be c Samantha was awesome to work with and a huge help in selecting the perfect vehicle for our family. We had a great experience and will definitely be coming back in the future. More
BUYERS BEWARE! As I've stated now on Google and will soon state on other review sites, I'd definitely look elsewhere to buy a vehicle. I'm in a brand new Pacfica and As I've stated now on Google and will soon state on other review sites, I'd definitely look elsewhere to buy a vehicle. I'm in a brand new Pacfica and havoa really tough issue. These guys have taken zero responsibility for helping get me through it. I've been there twice, both times they refused to troubleshoot the issue and solution...which is simple btw. Chrysler FCA was no better they told me to go to dealer, dealer told me to go to Chrysler, and around and around we go. 10+ calls, even more hours later and I'm no further along than when I started. Do your homework, find a dealer that understands customer service and go there. Avoid this place, you can do better. More
Always good Good friendly people that know what their doing and will go out of their way to help you. I have done business with them for over 20 years. Good friendly people that know what their doing and will go out of their way to help you. I have done business with them for over 20 years. More
Efficient By the time I met with the service manager (Jordan), explained the service I was looking for and then picked up my loaner car, it was only 10 minutes By the time I met with the service manager (Jordan), explained the service I was looking for and then picked up my loaner car, it was only 10 minutes total. (And when I initially called to make the appointment, I requested the tires get rotated. I forgot to mention that to him when I dropped off the truck but while I was signing paperwork for the loaner, Jordan found me and inquired if I still wanted that service. Appreciated the follow-up.) More