
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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I have been having my vehicles serviced a Cortese Ford for over 40 years. Service has been very good and they have always worked with me to get what I want and have advised me how to take care of my vehi for over 40 years. Service has been very good and they have always worked with me to get what I want and have advised me how to take care of my vehicle. More
Darren Van Orden is the best at fitting me in when I have had an emergency situation. He tells me exactly what I need when I come in for regular maintenance and never tries to talk me into replacing anythin had an emergency situation. He tells me exactly what I need when I come in for regular maintenance and never tries to talk me into replacing anything I don't. I can always be sure that only the work I need is done. I can't thank him enough for all the help he has given me over the years. He is the reason I keep buying Ford and why my sister bought hers. Everyone is very friendly and professional. More
Over the past 20 years, I have purchased at least three Ford Escapes from Cortese Ford. Darren Van Orden in the Service Department has been excellent with answering my questions and making sure that my ve Ford Escapes from Cortese Ford. Darren Van Orden in the Service Department has been excellent with answering my questions and making sure that my vehicles get excellent and appropriate service as needed. Serena Andryewski was the best Sales Associate that I have met so far. Serena was very patient and kind and informative as she walked with me through the buying process. I give Serena and Darren Van Orden 5 Star Ratings. When I get ready to buy my next SUV, I will look for Serena and Dan at Cortese, because I know I will get excellent service and a great vehicle. It was great to get a follow-up text from Lisa Godar and Michelle Reed, just to see if I had any questions. More
Service department has been helpful and honest. Al from service is respectful and communicates well during the process. Al from service is respectful and communicates well during the process. More
We brought our car to be serviced under a warranty repair the manufacturer sent us a paper to bring the car in. They lost our car for a week, never fixed it and said they wouldn't honor the warranty because the manufacturer sent us a paper to bring the car in. They lost our car for a week, never fixed it and said they wouldn't honor the warranty because the part was fine and charged a diagnostic fee for what should have been a part replacement. When we finally got our car back it smelled of cigarettes. They deny it all and blame us. Find another Ford dealer before you buy or bring your car here. More
I’ve purchased 2 Ford Escape SUV’s from Cortese. I’ve come back to the service department for most of my upkeep work. I’ve come back to the service department for most of my upkeep work. More
My recent appointment was amazing, Jack was so helpful and very professional. I felt at home and confident that I was receiving the best quality for my vehicle. Thank you Jack for all you did to make that and very professional. I felt at home and confident that I was receiving the best quality for my vehicle. Thank you Jack for all you did to make that happen! Jim Dailey More
I was scheduled for an oil change but asked for service to ready my car for a trip. Cortese was accommodating, and Jack was informative and reassuring. to ready my car for a trip. Cortese was accommodating, and Jack was informative and reassuring. More
Speedy service. Very responsive. Highly recommend. True to their word. Very glad we found them. Very responsive. Highly recommend. True to their word. Very glad we found them. More
Went in for a safety recall and oil change. Received a text message when the car was ready to be picked up which was earlier than expected. Received a text message when the car was ready to be picked up which was earlier than expected. More