
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Great job , very professional and courteous ! I will be returning very soon thanks so much I will be returning very soon thanks so much More
great team, great people, great dealer, great waiting area, great coffee, no problems, happy day. TV had only one channel area, great coffee, no problems, happy day. TV had only one channel More
Its always a pleasure working with Jack. He works hard to keep his customers happy. He works hard to keep his customers happy. More
I’ve always been very happy with the service ! Everyone is always so nice and helpful Everyone is always so nice and helpful More
Great People and great service. Made the appointment fast and easy. Pleasure to do business with. Made the appointment fast and easy. Pleasure to do business with. More
This dealership is wonderful. They are always so helpful! And make you feel comfortable asking questions or with your concerns! They are always so helpful! And make you feel comfortable asking questions or with your concerns! More
Wife went in for tires, oil change and inspection. They never performed the oil change but charged for it. I understand accidents happen but when I brought it back to rectify, the service advisor didn They never performed the oil change but charged for it. I understand accidents happen but when I brought it back to rectify, the service advisor didn't believe me at first. Turns out he didn't change the oil. At this point after a return trip that cost me 3 hours, I would have offered a refund to the customer for the oil change. They didn't. I shouldn't have to plead for a refund or complain. Small things like this will bring back customers, not me. More
The service is department is the BEST in Rochester! ! They're always willing to work with you and explain things as the work gets done. Al is the best, thank you!!! ! They're always willing to work with you and explain things as the work gets done. Al is the best, thank you!!! More
The service department is the BEST in Rochester! ! They communicate the process throughout the service. Al is always professional and personable! I always enjoy going in for service appointments!! ! They communicate the process throughout the service. Al is always professional and personable! I always enjoy going in for service appointments!! More
Quick, polite, cheerful team. No problems during my experience with this service department to date. No problems during my experience with this service department to date. More