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Cortese Ford Lincoln
Rochester, NY
2,352 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,352 reviews
October 18, 2023
We brought our car to be serviced under a warranty repair the manufacturer sent us a paper to bring the car in. They lost our car for a week, never fixed it and said they wouldn't honor the warranty because the manufacturer sent us a paper to bring the car in. They lost our car for a week, never fixed it and said they wouldn't honor the warranty because the part was fine and charged a diagnostic fee for what should have been a part replacement. When we finally got our car back it smelled of cigarettes. They deny it all and blame us. Find another Ford dealer before you buy or bring your car here. More
by roulekr
October 16, 2023
I’ve purchased 2 Ford Escape SUV’s from Cortese. I’ve come back to the service department for most of my upkeep work. I’ve come back to the service department for most of my upkeep work. More
by Sheilacjo
October 15, 2023
My recent appointment was amazing, Jack was so helpful and very professional. I felt at home and confident that I was receiving the best quality for my vehicle. Thank you Jack for all you did to make that and very professional. I felt at home and confident that I was receiving the best quality for my vehicle. Thank you Jack for all you did to make that happen! Jim Dailey More
by Jim
Employees Worked With
October 14, 2023
I was scheduled for an oil change but asked for service to ready my car for a trip. Cortese was accommodating, and Jack was informative and reassuring. to ready my car for a trip. Cortese was accommodating, and Jack was informative and reassuring. More
by seriousb1
Verified CustomerEmployees Worked With
October 09, 2023
Went in for a safety recall and oil change. Received a text message when the car was ready to be picked up which was earlier than expected. Received a text message when the car was ready to be picked up which was earlier than expected. More
by jlopez090503
October 09, 2023
Great job , very professional and courteous ! I will be returning very soon thanks so much I will be returning very soon thanks so much More
by Bsantiago89
Employees Worked With
October 07, 2023
great team, great people, great dealer, great waiting area, great coffee, no problems, happy day. TV had only one channel area, great coffee, no problems, happy day. TV had only one channel More
by DaveSuv
Employees Worked With
October 05, 2023
Its always a pleasure working with Jack. He works hard to keep his customers happy. He works hard to keep his customers happy. More
by davevareb
Employees Worked With
October 02, 2023
I’ve always been very happy with the service ! Everyone is always so nice and helpful Everyone is always so nice and helpful More
by Sheilazimmerman57
Employees Worked With
