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Cortese Ford Lincoln

Rochester, NY

4.6
2,347 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,347 reviews

January 26, 2023

As always the service was friendly and Courteous. I came in without an appointment and Jack got me right in. I was in and out within an hour. More

by zeinerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Cortese Ford Lincoln responded

Thank you so much for the amazing review!

January 23, 2023

Very Good Service, Good communication and fast. They went above and beyond for me. Thank You More

by bmartin131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Cortese Ford Lincoln responded

Thank you so much for such a great review!

January 20, 2023

They had an opportunity to rip me off for additional service and products, but failed to do so. You'll need to talk to them about that. If word gets out that they show signs of personal integrity, they More

by jgoodnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Robinson
Jan 25, 2023 -

Cortese Ford Lincoln responded

Thank you so much for the excellent review!

January 20, 2023

They do a great job with service and the price is fair. Vehicle was ready on time as always. More

by Gdisano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Cortese Ford Lincoln responded

Thank you so much for the great review!

January 20, 2023

Al has always provided excellent service and support for my Ford truck. He is friendly and pays attention to every detail on each service visit! More

by Mark Kluge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Mark Kluge responded

Al has always provided excellent service and support for my Ford truck. He is friendly and pays attention to every detail on each service call.

January 16, 2023

Great service. They went above and beyond for me and made sure everything was good to go More

by macesands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Cortese Ford Lincoln responded

Thank you so much for the awesome review!

January 16, 2023

Thank you for everything! The car runs smoothly now and it was all done in a quick time More

by Kat.how89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Cortese Ford Lincoln responded

Thank you so much for the excellent review!

January 16, 2023

I feel comfortable taking my vehicles to Cortese for service, the staff is excellent to work with, and I don’t feel like I’m being taken advantage of. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Cortese Ford Lincoln responded

Thank you DJ for leaving such a great review!

January 16, 2023

had to take back for check engine light again and pay to have it diagnosed again repaired a second time. Will not go back. Don't take coupons if you don't give prior and then when you do they conveniently More

by Dennis.kupka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Hawes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Cortese Ford Lincoln responded

Customer satisfaction is our highest priority here at Cortese. We would never want one of our customers to leave our dealership feeling unhappy. I hope we can change your mind about our dealership as we appreciate your business and hope to earn it again. Give me a call at 585-277-3287 or email me at S-Cortese@corteseauto.com so we can go over your concerns. Thank you, Samantha Cortese

January 13, 2023

I have leased 4 (5) cars from Cortese. Both sales and service are top notch. Live the staff! More

by cditzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Rainey
Jan 16, 2023 -

Cortese Ford Lincoln responded

Thank you so much for the excellent review!

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