Cortese Ford Lincoln

Darren and Al took care of my vehicle with highest of care. They serviced my vehicle rather quickly without waiting all day for it. care. They serviced my vehicle rather quickly without waiting all day for it. More

We had a positive experience from start to finish. Very friendly and knowledgeable. Definitely would recommend them if you’re looking for a new or used vehicle. Very friendly and knowledgeable. Definitely would recommend them if you’re looking for a new or used vehicle. More

Pretty expensive visit for oil change and tire rotation. You'd think being a loyal customer for many years buying and leasing from Cortese there's be cheaper service opportunities. They were fairly quick co You'd think being a loyal customer for many years buying and leasing from Cortese there's be cheaper service opportunities. They were fairly quick completing the service. More

Very professional service and very informative and answered all of our questions. Very friendly also. answered all of our questions. Very friendly also. More

About the worst experience I have ever had. Needed an A/C evaporator, and a backup camera. Brought it in and left it on Monday, Service indicated it would be ready on Wednesday. After not re Needed an A/C evaporator, and a backup camera. Brought it in and left it on Monday, Service indicated it would be ready on Wednesday. After not receiving a call I called Wednesday afternoon to verify everything was ready. Response was "we can't get the parts in and no timeframe on when they might come in. Do you want to leave the car?" I said No I need it. Ok was the response, but now we'll need $1400 in order to order the parts. Ok I agreed. After no call for a week, I called. Response was "Still no timeframe on getting parts." After no call for another week, I again called. "Still no timeframe on getting parts". After the 3rd week of no call, and no timeframe I said i'm cancelling my order, so can I get my deposit of $1400 back as you have no idea when the parts might come in. Response was "OK, but we'll have to charge you for the diagnostic appointment from 3 weeks ago". No call back, i did notice a credit on my credit card of $1033, so they charged me $367 for the diagnostic service from 3 weeks ago. Again no call back no explanation. More

We did not have a pleasurable experience here. When we arrived, no one was there to greet us, so we went into the office, waited 5 minutes, and finally went to the Cashier for help. Mind you; she When we arrived, no one was there to greet us, so we went into the office, waited 5 minutes, and finally went to the Cashier for help. Mind you; she saw that we walked in and appeared to ignore us. I asked her for help, and she stated that pull the car in and someone would help us. We did so, and the mechanic was very dismissive of us. We gave him the keys and told him the services we wanted (the 30k maintenance service that Ford suggested). He said, "Ok, got it," we also mentioned that there was something weird going on with the parking sensors, to which he replied that he wouldn't have time to hook it up to the computer today and that we would need to come back (mind you this was at 12:30 pm). We said ok, and then he told us he had been here for 25 years, knew what to do, and would text us when the car was done. We left, and 2 hours later, we received a text the vehicle was ready for pickup. We arrived at the shop, and no one was there to go over what was done to the car, if they noticed anything, etc. We saw the Cashier in the office looking over at us, annoyed, so we checked out. she was NOT friendly. On the paperwork from the mechanic, it said they changed the oil and rotated tires with a comment saying "the works" with no other explanation. We are new to the Ford family and will look for a different dealership/service department for future service. Very disappointing, especially considering all the positive reviews I have seen. More

Very well taken care of by Al & team. ..they added the oil change no problem with only 2-3 hours notice from me. ..they added the oil change no problem with only 2-3 hours notice from me. More

Zak was a great salesperson we are very pleased with our purchase and had a great experience. Thank you Zak purchase and had a great experience. Thank you Zak More

Service department quick, courteous and efficient. Brought my F150 in for an inspection and oil change. Had a cup of coffee while I waited for it. Had me in and out in a short time. Pleasurable exp Brought my F150 in for an inspection and oil change. Had a cup of coffee while I waited for it. Had me in and out in a short time. Pleasurable experience, even used my Ford rewards to pay for everything. More

Reserved a F150 Lightning the night Ford revealed the new truck. Placed an order and selected Cortese Ford as my dealer. I have purchased from both Cortese Dodge and Cortese Ford in the past and have always truck. Placed an order and selected Cortese Ford as my dealer. I have purchased from both Cortese Dodge and Cortese Ford in the past and have always been satisfied with the dealerships. This time is no different- I am extremely satisfied with Cortese Ford and my salesman David Vito. They took delivery and prepped my new F150 Lightning for me at the purchase price that I originally ordered it at from Ford. I would, without hesitation, recommend Cortese Ford and David Vito specifically to anyone looking for a vehicle. More