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Cortese Ford Lincoln

Rochester, NY

4.6
2,347 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,347 reviews

September 02, 2022

Very well taken care of by Al & team. ..they added the oil change no problem with only 2-3 hours notice from me. More

by elixir17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the excellent review! We are happy to hear that Al took great of you. If you need anything in the future please don't hesitate to call or stop by!

September 01, 2022

Zak was a great salesperson we are very pleased with our purchase and had a great experience. Thank you Zak More

by porkchopexpress79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Cortese Ford Lincoln responded

Thank you for the great review! We are happy to hear Zak was able to make your experience a great one. We appreciate your business and if you need anything in the future please don't hesitate to call or stop by!

August 29, 2022

Service department quick, courteous and efficient. Brought my F150 in for an inspection and oil change. Had a cup of coffee while I waited for it. Had me in and out in a short time. Pleasurable exp More

by Donski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Cortese Ford Lincoln responded

Thank you for this great review! We're happy to hear you had such a wonderful experience and if you need anything in the future please do not hesitate to call or stop by!

August 27, 2022

Reserved a F150 Lightning the night Ford revealed the new truck. Placed an order and selected Cortese Ford as my dealer. I have purchased from both Cortese Dodge and Cortese Ford in the past and have always More

by jblair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Vito, David Eichelberger
Aug 29, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the excellent review! We are happy to hear that your experience with David was a great one! Enjoy your new beautiful Lightning and please do not hesitate to call or stop by with anything you may need!

August 25, 2022

Always a pleasurable experience customer service is top-notch. I have recommended Cortese to many and will continue to do so. More

by idk5102
Recommend Dealer
Yes
Employees Worked With
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the great review! We appreciate your continued business and if you need anything do not hesitate to call or stop by!

August 23, 2022

Fast, thorough and courteous as always. I've kept coming back for many years now. More

by akelly4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the kind review! We are glad to have such a loyal customer base. If you ever need anything from us feel free to call or stop by!

August 22, 2022

The service department advisor, Al Rossester, was helpful, courteous, and attentive. I was able to have the replacement part for my Ford Fusion earlier than planned, and the work was done faster than More

by MAXROCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you for the kind review! We are happy to hear that you had such a great experience with Al. We look forward to doing business again in the future and if you need anything please feel free to call us or stop by!

August 22, 2022

Our entire purchase was made in a single day. The entire experience was fantastic! We would highly recommend Cortese Ford in the future. More

by cmheev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vito
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you so much for kind words! We are extremely happy to hear you had such a wonderful experience. If you need anything in the future do not hesitate to reach out. We look forward to working with you again in the future

August 18, 2022

Great customer service the management team answered and my question and solved my issue I was having More

by KMCCORMI
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Eichelberger
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you for the great review! We are happy to hear that we were able to solve the issue you were having. If you ever need anything in the future please feel free to call or stop by!

August 16, 2022

The dealership was clean but waiting room chairs uncomfortable. Time that I was told it would take was over but was expected so took lunch. Attendant when I entered seemed to ignore me expecting I More

by esther800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Cortese Ford Lincoln responded

Thank you for the great review! We apologize that you were uncomfortable at first, but are happy that someone was able to assist you in such a positive way. We hope the next time you stop by you have a more comfortable experience. Please feel free to call or stop by anytime with any concerns. Thanks again!

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