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Cortese Ford Lincoln
Rochester, NY
2,234 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,234 reviews
February 15, 2022
Sales person David Vito was exceptional! We actually had a great time and experience. I would and will recommend Cortese auto group to anyone! We actually had a great time and experience. I would and will recommend Cortese auto group to anyone! More
by dma1358
Verified Customer
Helpful February 14, 2022
Disappointed with the experience. Even when they reached out nothing was resolved. Waste of time. Probably never buy another vehicle from them again nothing but issues since I got my Even when they reached out nothing was resolved. Waste of time. Probably never buy another vehicle from them again nothing but issues since I got my vehicle More
by s9r3b.sb
February 14, 2022
Service was not up to previous standards as mechanic didn't complete or meet all my car needs didn't complete or meet all my car needs More
by sboone50
Employees Worked With
February 12, 2022
They did a great job in finding my pin hole leak in one of my truck radiator hoses. They were able to repair with a new hose and had my vehicle back to me by the end of the day as promised. Darren is great of my truck radiator hoses. They were able to repair with a new hose and had my vehicle back to me by the end of the day as promised. Darren is great to work with and always ready to get your service work done as promised. Darren and his team do a great job with any work that they do on my vehicle and have been going to him for a very long time. Will continue to you Darren and his team keep up the great work, Thanks More
by RBATTISTA
Employees Worked With
Darren VanOrden
February 12, 2022
Lies, misinformation, and strong-arm sales tactics. The experience was every bit as bad — and ridiculous — as portrayed by 90s sitcoms. experience was every bit as bad — and ridiculous — as portrayed by 90s sitcoms. More
by coreybower
February 11, 2022
They got me confused with a different customer, preformed work that was never requested and tried to charge me for it. They ended up bringing the price down, but after all of the back and forth with the bill work that was never requested and tried to charge me for it. They ended up bringing the price down, but after all of the back and forth with the bill, and I couldn't pick my car up until the following day and it's NOW driving bad, with my steering wheel bouncing left & right. There was nothing wrong before I had "work" done here and had to argue the work/price. I believe they did something to my vehicle out of spite and a reason to bring it back to get that money they lost out on.. After I explained to Samantha Cortese, she had the SAME TECH call me!?!? Why would I want to speak to the SAME guy??? At this point, I don't trust them anymore. It's a shame because I bought it from them to begin with. If anyone reading this knows a good, trustworthy mechanic, please leave a comment!! More
by Sarah
February 10, 2022
The people who took are of me were very courteous, professional and timely. The work performed was to my satisfaction. professional and timely. The work performed was to my satisfaction. More
by picciolo4343
Employees Worked With
February 07, 2022
The conversations with the service representatives about the costs of the recommended and optional services were clear and to the point. The reps were also clear about what extra work was required once they the costs of the recommended and optional services were clear and to the point. The reps were also clear about what extra work was required once they were able to look at the car. We needed the vehicle back by a certain time the day after we dropped it off, and Cortese was able to meet our deadline. Good work. More
by bpcooper54
Employees Worked With
February 07, 2022
This is my second time coming here and the staff is great! i got my car diagnosed quickly, already had the part and then installed it the same day. Good place to bring your vehicle. great! i got my car diagnosed quickly, already had the part and then installed it the same day. Good place to bring your vehicle. More
by BillVolks
