Courtesy Acura

Excellent Customer Service Andrew Moore and Jorge Santander made the entire process of purchasing my first Acura go extremely smooth. From initial email contact with Andrew and Andrew Moore and Jorge Santander made the entire process of purchasing my first Acura go extremely smooth. From initial email contact with Andrew and then test drive with Jorge I knew that this was going to be an easy process. On the day of purchase we felt extremely comfortable in the decision because of the great experience we had. Cole made the paperwork process go very well. Even though we didn’t purchase the extended service, Cole was very helpful in explaining all the details. More

December Service Friendly people and good service again, took a bit longer this time because one employee was sick, but not a problem. Will continue servicing my car Friendly people and good service again, took a bit longer this time because one employee was sick, but not a problem. Will continue servicing my car here. More

Great customer service Michael Wajler was as attentive to my complaints as it gets. His willingness to understand and try to resolve the problems went above and beyond. And Michael Wajler was as attentive to my complaints as it gets. His willingness to understand and try to resolve the problems went above and beyond. And even not everything was resolved it was not his fault. He contacted the engineering center and we are waiting for their response. I most definitely would recommend Michael to Acura owners. More

Mistakes made but acknowledged and addressed The service center was busy when I arrived for an investigation of a leak. Leo was attentive to my concerns, paperwork was completed and I went to a The service center was busy when I arrived for an investigation of a leak. Leo was attentive to my concerns, paperwork was completed and I went to await the conclusion. He advised it'd be a few hours; after that time I checked with Leo. Sadly, there'd been a miscommunication and my car was still waiting to be serviced. (Technicians didn't realize I was waiting.) Leo was very apologetic, acknowledged the mistake, and expedited the diagnosis of the leak. He waived the fee and went the extra mile to remove a mar on the finish. The wait was long but the outcome more than acceptable. Since mistakes happen, it's a credit to a business when staff acknowledge and address the issue. More

Very Courteous, Friendly and Polite! This was truly a great car buying experience! The staff were extremely courteous, friendly and helpful. I went there to look at a Jaguar XF in their p This was truly a great car buying experience! The staff were extremely courteous, friendly and helpful. I went there to look at a Jaguar XF in their pre-owned inventory, and even though I was buying a 9 year old pre-owned vehicle, I was treated with the same courtesy and respect of someone who was buying a more expensive vehicle from their new car inventory. They allowed me to take the Jaguar up in to the foothills to get a good feel for the car's handling, made the closing process quick and painless, and on top of that, drove the vehicle to my home that evening with no extra charge. I don't think this is standard practice, but when I expressed what a hassle it was going to be to get a ride all the way back down to South Broadway from Weld County, they extended their helping hand with out hesitation! I was very surprised by their willingness to help in this day and age with out asking for anything in return. I would with out a doubt recommend this dealership to anyone looking for a new or pre-owned luxury vehicle.  More

Another AMAZING experience at this service center . Came in for the routine oil change and tire rotation. Had them look into a couple of quirky computer flukes. They took their time trying to repli . Came in for the routine oil change and tire rotation. Had them look into a couple of quirky computer flukes. They took their time trying to replicate the issues, and explained their findings very thoroughly. This service center provides EXCELLENT customer service and I will never take my vehicle to anyone other than Courtesy Acura. More

Great place Great service....great people...Connor is top notch.....He referred me to Sean Wardrope, one of the Sales Managers and I was treated like gold....Will Great service....great people...Connor is top notch.....He referred me to Sean Wardrope, one of the Sales Managers and I was treated like gold....Will be back soon to buy and service my next Acura..Thanks More

Courtesy Acura treats me like a queen! I bought my RDX at Courtesy and continue to return for service. Their service department is top notch. They always treat me like a queen and I really I bought my RDX at Courtesy and continue to return for service. Their service department is top notch. They always treat me like a queen and I really appreciate that. You feel more like a client than a customer. They have a loyal customer here. More

Alignment Issue Resolved It took a few iterations, however I'm confident that resolution of my alignment issue has been accomplished. Please note my use of the MDX is not typ It took a few iterations, however I'm confident that resolution of my alignment issue has been accomplished. Please note my use of the MDX is not typical. I drive all the time with nearly 1,000 pounds of passengers plus cargo, which is within Acura specifications. Courtesy Acura replaced both springs and struts at no cost to return the vehicle to normal positioning and permit restoration of alignment that was causing abnormal tire wear. More