Courtesy Acura - Service Center

Dealership is welcoming. Great service, friendly staff, and very knowledgeable. They were able to address my concerns efficiently. Great service, friendly staff, and very knowledgeable. They were able to address my concerns efficiently. More

Courtsey provides quality service that is dependable. I’ve always had a good experience with them. I’ve always had a good experience with them. More

great team. They always listen to your needs and concerrns and always go an extra mile to meet those needs They always listen to your needs and concerrns and always go an extra mile to meet those needs More

Last minute accommodation with excellent customer care. Updated frequently on progress. Helped with loaner until my car was ready Updated frequently on progress. Helped with loaner until my car was ready More

Always very responsive and super helpful. I always trust what is recommended and I dont feel like they are over selling me on items I dont need for my car. I always trust what is recommended and I dont feel like they are over selling me on items I dont need for my car. More

Got me in for service the next day, courteous and thorough. I like the car washing after service perk! thorough. I like the car washing after service perk! More

Had my yearly service check up. The advisor recommended two services that car needed. I accepted to have done by scheduling the car for a day long repair. The advisor recommended two services that car needed. I accepted to have done by scheduling the car for a day long repair. More

Vanessa is the best - always smiling and cheerful. She does a great job explaining exactly what needs to be done. She does a great job explaining exactly what needs to be done. More

Travis was very professional, knowledgeable, friendly and customer focused. It turned out major service/repair was necessary, which I knew was going to be high cost. Being retired, I expressed my concern. customer focused. It turned out major service/repair was necessary, which I knew was going to be high cost. Being retired, I expressed my concern. Understanding this, he prioritized the service/repairs - showing me via video taken during the inspection those that were important and necessary now and those that were minor not vital that didn't warrant concern. He also worked to see what discounts may be available to help with the cost. He didn't want me driving my car while waiting for the parts to come in, so he gave me a loaner. Parts came in sooner than expected and he called to let me know I could pick it up on Friday (brought the car in on Tuesday). He also was true to his word and let me know he was able to bring down the cost from an original estimate of $4,000 to $4,300 to $3,400. Although still a big-ticket item, his working to bring down the cost was very much appreciated. He let me know after the service/repair, they drove the car to test it and let me knowit drove amazing after the service. When I picked up my car and drove home, I agreed that it was a totally different drive. Almost the same as when I first purchased my car from Courtesy Acura in 2004. My thanks to Travis and your service crew. Travis definitely is an asset to Courtesy Acura and represents the company very well. More