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Courtesy Buick GMC
Louisville, KY
833 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 833 reviews
May 28, 2026
The Best car purchase experience ever! Jeff Hoon was so kind, pleasant & thorough!!! Thank you Jeff Hoon was so kind, pleasant & thorough!!! Thank you More
by alfreda22
May 28, 2026
Stuart made the process of buying a car quick and easy. He was very knowledgeable. He was very knowledgeable. More
by Hrountree1
May 26, 2026
All and all it was a really good experience. Quick and easy. Love the new truck! Quick and easy. Love the new truck! More
by dcottrell23
May 23, 2026
Had a great experience with the dealership and our sales person. Very informative and not pushy. Could not have been happier. person. Very informative and not pushy. Could not have been happier. More
by sweetortho85
Employees Worked With
May 17, 2026
Great Service! Matt made the buying experience extremely easy and a pleasure! We are happy with our purchase and the experience! Matt made the buying experience extremely easy and a pleasure! We are happy with our purchase and the experience! More
by couvmang
May 17, 2026
I had a great buying experience at Courtesy Buick GMC. They made the buying process easy and fairly quick. They made the buying process easy and fairly quick. More
by Bryan
May 16, 2026
Jeffrey Hoon was an amazing salesman. We never felt pressured and we we love the product We never felt pressured and we we love the product More
by Perronies
May 11, 2026
Everyone was very friendly, knowledgeable and willing to make a deal. They were not pushy make a deal. They were not pushy More
by Angie
May 07, 2026
Fast and easy. Good people to work with. Enjoyable experience would shop there again in the future. Good people to work with. Enjoyable experience would shop there again in the future. More
by Jeffreynhinton
May 04, 2026
I found what I thought was the perfect truck at Courtesy, a 2022 Sierra 1500 Denali. I drove 3 hours to get it. I should have known better when I got there and the under-seat storage listed in the advertisem a 2022 Sierra 1500 Denali. I drove 3 hours to get it. I should have known better when I got there and the under-seat storage listed in the advertisement and on the window sticker was missing. I let that go and proceeded with the purchase. I got the truck home and really loved it, except for a stutter when shifting. Looked it up and it was a known issue with the 10L80. Reached out to courtesy about it and was told they have never heard of it. Of course, the truck was out of warranty so there was nothing they could do. Less than 2500 miles later and I am now paying $8300 for a new transmission and Courtesy doesn't have the courtesy to even reply to me. I was given a whole spiel and paperwork about how they had done a thorough inspection, including fluids.....but they somehow missed metal in the transmission fluid? I'd say it is unlikely I will buy another GMC, but I can guarantee I will never buy from Courtesy again and I will tell everyone I know looking for a vehicle to stay away. Reply to Google review response: The extended warranty was offered once during finance paperwork and was more than $5000, which is why it was declined. Interesting to note the 120-point inspection but fail to catch something like that. Also interesting to note that thill respond to a Google review, but not to the customer directly.... Again, this dealership is really big on coming up with excuses instead of backing up their name. I will continue telling everyone who will listen about the trash quality of their word. This dealership lost GMC future business from me. I will not be buying another GMC. More
by bharlin5673
