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Courtesy Buick GMC

Louisville, KY

4.8
519 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 519 reviews

March 24, 2019

ABSOLUTLY WONDERFUL Had an Idea on what we were looking for that day. Wasn't expecting to buy a car but Micky was awesome. He was very patient with us and treated us with More

by Jburch2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Courtesy Buick GMC responded

Hello there, we're happy to hear you had such a positive experience with our team. If you're ever in need of more help, please let us know. We hope you have a great day.

March 23, 2019

Extremely happy. Amazing customer service. Reko Ware went above and beyond to get me refinanced and in a new car. He even took the time to help me settled into my new More

by Janice G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reko Ware
Mar 26, 2019 -

Courtesy Buick GMC responded

We're so glad you received such amazing service, Janice! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2019

Great experience I was impressed with the professional and expedited service. Matt was my salesman and he was honest and upfront. I also dealt directly with John the s More

by stephenpayne78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Courtesy Buick GMC responded

We're pleased to hear that you had such a great experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 17, 2019

Great buying experience! From the moment I pulled in, we were treated like family. I don’t know that I’ve ever worked with people that were more friendly, knowledgeable and re More

by Slk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
Mar 19, 2019 -

Courtesy Buick GMC responded

Hello, thank you for taking the time to share your thoughts! We understand that it's an important decision where you purchase your vehicle from, and are so grateful to have been chosen! If you have any questions about your new vehicle, please do not hesitate to give us a call, we're always happy to help. Take care!

March 17, 2019

Great Customer Service and Dealership Super easy purchase from beginning to end. Great customer service by Bill Backey and Kody. They were very patient and stayed late for us. Will reco More

by royannette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kody, Bill Baxley
Mar 19, 2019 -

Courtesy Buick GMC responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2019

Great Process and knowledgeable sales Person Steve Brinkhouse was the best sales person I have ever dealt with while car buying! His knowledge and matching us with the correct automobile was outs More

by Buyingabuick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Courtesy Buick GMC responded

Congratulations on your new car! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help. We hope you have a wonderful day.

March 11, 2019

Bait and switch The price that I was quoted, and signed, was taken from me and literally put thru the shredder. The interest rate given to me in the finance office wa More

by Regretful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ted Staton, Kody (Waddsur ?), , Richard Colston
Mar 18, 2019 -

Courtesy Buick GMC responded

We are genuinely sorry about any confusion or frustration our explanation of the Costco program caused. Richard, your salesman, is now aware of your concerns. Richard will reach out to you via phone to clear things up and ensure your satisfaction.

March 02, 2019

Made me feel welcome This was my first newer car purchase in years I have always driven older vehicles because I felt like that’s what I deserved. I talked with my sales More

by Happy2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reko Ware
Mar 04, 2019 -

Courtesy Buick GMC responded

Congratulations on your new vehicle! Thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thanks again for the recommendation, and have an amazing day!

February 23, 2019

Absolute satisfaction The buying process went flawlessly and the salesman went above and beyond to make this as seemless as possible. Wonderful experience and will be recom More

by kdmcke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reko Ware
Feb 26, 2019 -

Courtesy Buick GMC responded

Congratulations on your new vehicle! We're happy to hear our staff really went above and beyond to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Courtesy Buick GMC

February 13, 2019

Bought a SUV Reko and Kody were the best! Reko was professional and nice. He was not overbearing or pushy. He was very pleasant to deal with. Same with Kody. Prof More

by Cmurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kody and Doug, Reko Ware
Feb 16, 2019 -

Courtesy Buick GMC responded

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know! We hope you have a great day!

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