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Courtesy Buick GMC
Louisville, KY
519 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 519 reviews
May 11, 2018
Great experience I had a wonderful experience and would definitely recommend to friends and family! Ali was so much help and I am so pleased with my purchase. I had a wonderful experience and would definitely recommend to friends and family! Ali was so much help and I am so pleased with my purchase. More
by kellyrfust
Employees Worked With
Ali Alsalman
Helpful May 11, 2018
Great experience! The easiest car purchase I have done in my 20 years of purchasing and that is saying a lot considering I purchase about every 2 years! Both Ali and th The easiest car purchase I have done in my 20 years of purchasing and that is saying a lot considering I purchase about every 2 years! Both Ali and the GMC were outstanding. This princess approves! More
by MyAgent.AmandaJo
Employees Worked With
Ali Alsalman
May 09, 2018
Quick and Easy Went perfect as can be and I would recommend working with Ali and their staff. The time I spent in the dealership was minimal and the deal I received Went perfect as can be and I would recommend working with Ali and their staff. The time I spent in the dealership was minimal and the deal I received was what I wanted. More
by CPA97
Employees Worked With
Ali Alsalman
May 09, 2018
Awesome Ali was very helpful. After looking around and having a hard time getting financing Ali assisted in getting me into something brand spanking new. 2018 Ali was very helpful. After looking around and having a hard time getting financing Ali assisted in getting me into something brand spanking new. 2018 Buick all the bells and whistles and I love it. He also kept my son busy while I signed paperwork. Thank Ali More
by Perlingeirro92
Employees Worked With
Kody w, Ali Alsalman
April 21, 2018
superior service Mr.Alsalman made this painless ,I will send all friends and family to Mr.Ali he was personable and honest. .He made our experience enjoyable. Mr.Alsalman made this painless ,I will send all friends and family to Mr.Ali he was personable and honest. .He made our experience enjoyable. More
by Netta
Employees Worked With
Ali Alsalman
April 21, 2018
Buying with Ease!! Ali was an excellent salesman...He shows that he cares and does everything he can to make your car dreams come true! If you want the best, then Ali's Ali was an excellent salesman...He shows that he cares and does everything he can to make your car dreams come true! If you want the best, then Ali's your man!!!! More
by Brady1
Employees Worked With
Ali Alsalman
April 15, 2018
Courteous, Friendly, professional, and fast. This dealership had should give others training on how customers should be treated. It takes me back in time when customers were treated at the door w This dealership had should give others training on how customers should be treated. It takes me back in time when customers were treated at the door with a smile. I’ve been you many dealerships where your just a sales number and after the sale your forgotten. This dealership everyone smiles, greats you and remembers your name long after the sale, not common in customer service today. Joe in the service department is amazing, and Ari my salesman men all deseverve a pat on the back. The manager of the dealership always comes out to greet you and see how your service is. I want to thank Courteous GMC for putting customers first. Your an amazing dealership. More
by Rodney12
April 14, 2018
AWESOME!! When looking for you'r next automobile, you should start and finish with COURTESY BUICK GMC. The people are very friendly, polite, and helpful. From When looking for you'r next automobile, you should start and finish with COURTESY BUICK GMC. The people are very friendly, polite, and helpful. From start to finish it's a great experience. You don't feel like you'r locked into a deal before you are ready to be. P.S. The two guys in the photo with me are AWESOME! Great at the job, and very much on point. THANKS GUYS. :) More
by vendor.city.fleamarket
Employees Worked With
Everyone was great, awesome and very much on point. , Nick Hinton, Ali Alsalman
April 07, 2018
Great experience I find this dealership to be a very good one I especially appreciate the courtesy and professionalism as well as the sales staff mr. Rico Ware and Jam I find this dealership to be a very good one I especially appreciate the courtesy and professionalism as well as the sales staff mr. Rico Ware and James Beard More
by Ronald
Employees Worked With
Reko Ware, James Beard
April 06, 2018
Stands by his sell. A few months months ago my wife and I purchased a 2017 Arcadia Limited from Matt Kremer at Courtesy Buick. I visited the dealership a couple days ago A few months months ago my wife and I purchased a 2017 Arcadia Limited from Matt Kremer at Courtesy Buick. I visited the dealership a couple days ago to have the car serviced (oil/filter, tire rotation, etc...) I happened to see Matt in the show room and brought to his attention that a piece that attaches to the back of the second row passenger seat used to secure a child's seat was missing. I wanted to know how to go about replacing it. Matt immediately went to my car which was being serviced and concluded the missing component must have been missing when it was built. He then went to the Parts Manager and explained his findings and was instructed to get the part number and the part would be ordered and installed at no cost. The response from Matt and the Parts Manager from this dealership was "mind-blowing". No investigation, no questions, just a solution to my problem. That's another reason why I continue to purchase my vehicles from Courtesy Buick GMC. More
by Mike1223
Employees Worked With
