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Courtesy Mitsubishi

Attleboro, MA

Overview
Employees
Reviews
Vehicles
4.4
1,738 Reviews
We here at COURTESY MITSUBISHI-MA pride ourselves on delivering the best customer service and dealership experience to Mitsubishi drivers throughout Attleboro, Brockton, Cranston, North Providence, Pawtucket and Providence. With our commitment to excellence and vast automotive expertise, it’s clear that you’ve found the perfect place to test drive, finance and service your car!
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1060 Washington Street

Attleboro, MA

02703

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Showing 1,738 reviews

June 13, 2026

When I got home my bumper fell off. Feeling scammed I think they're hit my car in the lot, lied about it and still gave me the car More

by Graceanne.shepard
Recommend Dealer
No
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Jun 15, 2026 -

Courtesy Mitsubishi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Jun 15, 2026 -

Graceanne.shepard responded

I’d like to have a conversation about this, thank you.

June 13, 2026

After 5+ hour run around making a deal last month, I still don’t have my car. No communication from them. Always sent to VM. Come to find they sold to me w/o having the title in hand… More

by eaglespad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taylor Pires
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sosa Woghiren
3.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel DelaCruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2026 -

Courtesy Mitsubishi responded

Amy, we gave you a new vehicle to drive while we sort out the title issue for you. Please call the store and ask for Miguel to further this matter because we thought we were on the right track for you.

Jun 13, 2026 -

eaglespad responded

You choose to use my first name publicly when I didn’t . This was written after I was sent to voicemail (again) this morning and before I drove (third time) to the dealership to work this out in person. I thank you for a different (not new) loaner since the previous one was literally duck taped together. I am open to updating this review as this buyer experience proceeds - bottom line: the title is an inconvenience but I’m guessing not completely avoidable- again, I thank you for a loaner. But it’s the lack of communication that’s frustrating- it shouldn’t take over 2 weeks of VMs to find an answer to a question. ————————————— Sales price transparency was rated average bc transparency is always average when car shopping. Purchase time was rated 1 star bc I’m still waiting for my car. Finance experience was rated 2 stars bc an up-sell of $90/mo for lifetime oil change/tire rotation was added without my asking.

June 12, 2026

The staff were very courteous, informative, and friendly. My wife and I felt like we completely understood our options when it came to financing. More

by rhanley129
Recommend Dealer
Yes
Employees Worked With
Wayne
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Jun 13, 2026 -

Courtesy Mitsubishi responded

Thank you for highlighting how our team guided you through your financing decisions. We’re happy to hear you and your wife felt informed and comfortable with the process for your Mitsubishi Mirage. We look forward to helping you again in the future.

June 11, 2026

Guys behind the counter were very friendly and respectful. Never a long wait, and everyone says hello and smiles. More

by AMYLEE3873
Recommend Dealer
Yes
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Jun 11, 2026 -

Courtesy Mitsubishi responded

We appreciate your kind words about our counter team and are glad the wait was quick and everyone made you feel welcome. It’s great to know your Toyota RAV4 received service with respect and efficiency. We look forward to assisting you again in the future.

June 11, 2026

As always. ..great service and service manager is always a pleasure Staff is courteous and professional More

by rms562
Recommend Dealer
Yes
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Jun 11, 2026 -

Courtesy Mitsubishi responded

Thank you for your continued trust in our service for your Audi Q5. We’re delighted that our service manager and team provided courteous and professional care. We look forward to assisting you again.

June 11, 2026

I have had a great experience with Jason and the whole team! Jason made the car buying experience quick and simple, and even followed up to make sure any issues I had were fixed! The car needed an AC char More

by sarahelizabeth922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Macedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Pires
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2026 -

Courtesy Mitsubishi responded

Thank you for highlighting Jason and our team. It’s great to know the buying process was smooth and that we could promptly schedule your Honda Pilot’s AC service. We appreciate your trust and are here to help with any future service or questions.

June 06, 2026

Made the experience pleasurable and worked with me on the price. Jason is very professional and great at what he does, hold onto him. More

by glockarmed
Recommend Dealer
Yes
Employees Worked With
Jason Macedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Macedo
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Jun 06, 2026 -

Courtesy Mitsubishi responded

Thank you for letting us know that finding a price that worked for you made purchasing your Volkswagen Atlas Cross Sport enjoyable. It’s wonderful to hear that Jason’s professionalism and expertise stood out. We hope you’re enjoying your new ride and look forward to assisting you again.

June 04, 2026

Service person who helped me was excellent. I was in the sales waiting room while my car was being serviced and he walked over to deliver my car when he did not need to More

by New Hyuandai!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Tavares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2026 -

Courtesy Mitsubishi responded

We're delighted that Elvis went out of his way to bring your Jeep Grand Cherokee L right to you in the sales waiting room. Thank you for calling out his excellent service and attentiveness. We appreciate you choosing us for your service needs.

June 04, 2026

Front desk staff was great. But the person who did my service didnt do tire rotation as all tires are in the same place. Which makes me think all of the other aspects of sevice More

by melgar.bryan1
Recommend Dealer
No
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Jun 05, 2026 -

Courtesy Mitsubishi responded

Please contact the General manager to help resolve this issue.

June 01, 2026

Very difficult to get problems with vehicle when purchased to get fixed. I have had a radio issue for 11 months and they still have not fixed. They are avoiding me More

by Rnjakern1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Milheiro
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2026 -

Courtesy Mitsubishi responded

Please call the store and ask for the General Manager to have this matter resolved.

Jun 01, 2026 -

Courtesy Mitsubishi responded

Joseph, We're sorry to hear that you feel this issue has not been addressed. However, we'd like to clarify that we have made multiple efforts to assist with the repair of your radio concern. During our diagnosis process, we even involved a third-party audio specialist in an attempt to resolve the issue. Unfortunately, they were also unable to complete the repair and confirmed that the vehicle requires a Radio Control Module replacement and programming that can only be performed using Ford's proprietary software. To help facilitate the repair, Courtesy Auto Group scheduled multiple appointments on your behalf with Tasca Ford in Seekonk, as the repair requires manufacturer-level support. Unfortunately, those appointments were not completed. We understand your request for a loaner vehicle; however, we are unable to provide one at this time. Despite that, we remain willing to assist in coordinating the repair process and helping you get the issue resolved through the appropriate Ford service facility. Thank you for your feedback.

Jun 05, 2026 -

Courtesy Mitsubishi responded

To clarify, the vehicle is approximately 10 years old and the radio concern was addressed after your purchase. The vehicle originally had an OEM radio installed, and during the repair process a replacement radio was provided and installed at no cost to you. We also understand that your preference was to keep the aftermarket radio because you felt it was the “fancier” option. In addition, you were allowed to keep the original radio as well. As with any pre-owned vehicle, especially one that is a decade old, electronic components can experience occasional issues over time. Despite this, we made every effort to address your concerns and provide a working solution. We value all customer feedback and appreciate the opportunity we had to assist you. We wish you the best with your vehicle moving forward.

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