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Cowboy Toyota - Service Center

Dallas, TX

4.9
632 Reviews
Call Service Center (469) 206-5619

632 Reviews of Cowboy Toyota - Service Center

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September 30, 2023

When service is completed, vacuum driver/passenger front floor mats to upgrade service like Sewell Dealerships. More

by fouro77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harveen Toor - 5 Stars
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Oct 01, 2023 -

Cowboy Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

Helpful
September 18, 2023

Went in for another truck originally, but they were able to find me another similar truck and I left the dealership satisfied with my purchase More

by efrenflores16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Medina
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Sep 19, 2023 -

Cowboy Toyota responded

Thank you so much for your excellent review, Efren! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Cowboy Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
September 16, 2023

Excellent customer service and attention to detail, that's why I have been a customer for 15+ years!! More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Cowboy Toyota responded

Thanks for sharing your thoughts about your experience with Cowboy Toyota. Shelly and our team appreciate your business and hope to see you again soon!

Helpful
September 15, 2023

Shelley is always very helpful and I really appreciate her! I have had much better experiences at Cowboy Toyota than other places. More

by mommacole
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Cowboy Toyota responded

Thank you for taking the time to share your feedback with us. Shelly and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
September 10, 2023

The Service Manager, Justin, was very pleasant to work with. He came across professional, honest and helpful. More

by Tvmngmnt@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Cowboy Toyota responded

We are very happy to hear that Justin provided you with a positive experience. Thank you for taking the time to leave us a great rating. We sincerely value your business and look forward to your next visit.

Helpful
September 09, 2023

25k Service was great and faster than promised with a free car wash to boot. More

by cnrolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Aguilar
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Sep 10, 2023 -

Cowboy Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
September 07, 2023

SUPER NICE PEOPLE TO DEAL WITH, JUSTIN TOOK CARE OF ALL MY NEEDS ON MY NEW RAV4! More

by SALCD00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Cowboy Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota. Enjoy your new Rav4!

Helpful
August 31, 2023

This dealers ship is one of the best Toyota dealerships in Texas. I highly recommend ! More

by elvisjimenez525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
CARLOS LOPEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Cowboy Toyota responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Elvis, and we hope to see you again!

Helpful
August 30, 2023

Shelly, in-service, gave her usual ten star service. She is just excellent, and I trust her completely to take care of my Toyota. More

by Marge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Cowboy Toyota responded

Thanks for sharing your thoughts about your experience with Shelly here at Cowboy Toyota. We appreciate your business and hope to see you again soon!

Helpful
August 19, 2023

The service department is always nice and gets service done in a timely matter.. Also very clean department. More

by lindhen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Cowboy Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
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