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Crest Cadillac
Frisco, TX
1,429 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,429 reviews
August 25, 2025
This is my second Escalade purchased from this dealer. They always go above and beyond with a strong commitment to customer service. Austin was the absolute best salesperson. He took incredible care of us They always go above and beyond with a strong commitment to customer service. Austin was the absolute best salesperson. He took incredible care of us! I will continue to go back! More
by Amy
Verified CustomerEmployees Worked With
August 25, 2025
Sales people, sales people, sales people. Ask for everything in writing. Dirty and old waiting room and there was a long wait for the finance person just to finish the deal. Just like any oth Ask for everything in writing. Dirty and old waiting room and there was a long wait for the finance person just to finish the deal. Just like any other car dealer, check everything. Tip- ask for internal mechanical report. They may not fix everything that needs repair. More
by YS
Employees Worked With
Trent Cross
August 25, 2025
Greg & Logan are a great customer facing team. They go above and beyond to provide a good experience that often ends by exceeding expectations. Thank you Crest and Crest Team. They go above and beyond to provide a good experience that often ends by exceeding expectations. Thank you Crest and Crest Team. More
by sle3336
August 24, 2025
Everything was great! Problem was diagnosed and relayed to me. Work was completed on time. When I arrived the car was washed and ready. Problem was diagnosed and relayed to me. Work was completed on time. When I arrived the car was washed and ready. More
by STEVE@BALBOAPRODUCTION.COM
August 23, 2025
I had an excellent experience. I was up against a tight timeline and Juda went above and beyond to get the deal done and the car ready. I was up against a tight timeline and Juda went above and beyond to get the deal done and the car ready. More
by mwyanceytx
Employees Worked With
August 23, 2025
Great service! Quality work! Will always buy from Crest Cadillac. Thanks to my service rep Bryan Oldham. Quality work! Will always buy from Crest Cadillac. Thanks to my service rep Bryan Oldham. More
by gecuster
Employees Worked With
August 22, 2025
Logan and Greg are both so great and so amazing to work with!! I appreciate their quick reply’s, their prompt follow ups and their expedited services!! Top notch customer service!! It is so refreshing and with!! I appreciate their quick reply’s, their prompt follow ups and their expedited services!! Top notch customer service!! It is so refreshing and appreciated to feel like a valued customer! Thank you Logan, Greg and Crest Cadillac! More
by steveandloramoore
Employees Worked With
Logan and Greg..⭐️⭐️⭐️⭐️⭐️
August 22, 2025
Chase Ybarra is an awesome service advisor. He discussed the cost associated with my scheduled service ahead of time. He also answered my questions that I had regarding some electronic issues. He discussed the cost associated with my scheduled service ahead of time. He also answered my questions that I had regarding some electronic issues. More
by Curveballchic
Employees Worked With
Chase Ybarra
August 22, 2025
Met and exceeded expectations. Easiest and timeliest vehicle transaction we have ever experienced. Thank you again. Easiest and timeliest vehicle transaction we have ever experienced. Thank you again. More
by KARSIN
