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Crest Cadillac

Frisco, TX

4.8
1,429 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,429 reviews

August 25, 2025

This is my second Escalade purchased from this dealer. They always go above and beyond with a strong commitment to customer service. Austin was the absolute best salesperson. He took incredible care of us More

by Amy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2025

Sales people, sales people, sales people. Ask for everything in writing. Dirty and old waiting room and there was a long wait for the finance person just to finish the deal. Just like any oth More

by YS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trent Cross
Aug 25, 2025 -

Crest Cadillac responded

Your feedback is appreciated, please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.

August 25, 2025

Greg & Logan are a great customer facing team. They go above and beyond to provide a good experience that often ends by exceeding expectations. Thank you Crest and Crest Team. More

by sle3336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vetrano
August 24, 2025

Everything was great! Problem was diagnosed and relayed to me. Work was completed on time. When I arrived the car was washed and ready. More

by STEVE@BALBOAPRODUCTION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg always does a great job.
August 23, 2025

I had an excellent experience. I was up against a tight timeline and Juda went above and beyond to get the deal done and the car ready. More

by mwyanceytx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

Great service! Quality work! Will always buy from Crest Cadillac. Thanks to my service rep Bryan Oldham. More

by gecuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Logan and Greg are both so great and so amazing to work with!! I appreciate their quick reply’s, their prompt follow ups and their expedited services!! Top notch customer service!! It is so refreshing and More

by steveandloramoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan and Greg..⭐️⭐️⭐️⭐️⭐️
August 22, 2025

Chase Ybarra is an awesome service advisor. He discussed the cost associated with my scheduled service ahead of time. He also answered my questions that I had regarding some electronic issues. More

by Curveballchic
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ybarra
August 22, 2025

Logan and staff are always the “ A Team “ Always the extra mile till the job at hand is complete More

by macmc101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
August 22, 2025

Met and exceeded expectations. Easiest and timeliest vehicle transaction we have ever experienced. Thank you again. More

by KARSIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Elwir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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