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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
2,582 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 2,582 reviews

May 18, 2026

They were very attentive and walked me through everything. They were able to give me more for my trade and got me a smokin deal on my new vehicle. Thank you crest Cadillac and Jenny in sales More

by COLLINKEENAN
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny Joseph
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May 18, 2026 -

Crest Cadillac responded

We are ecstatic to hear about your outstanding experience with us! It sounds like our team provided the careful attention you deserved and made sure you understood every step of the process. We're thrilled that we could offer you excellent value for your trade-in and help you secure such a fantastic deal on your new vehicle. Your satisfaction means everything to us at Crest Cadillac, and we truly appreciate you taking the time to share your positive experience.

May 18, 2026

They were very attentive and walked me through everything. They were able to give me more for my trade and got me a smokin deal on my new vehicle. Thank you crest Cadillac and Jenny in sales More

by COLLINKEENAN
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny Joseph
Report | Print
May 18, 2026 -

Crest Cadillac responded

We are ecstatic to hear about your outstanding experience with us! It sounds like our team provided the careful attention you deserved and made sure you understood every step of the process. We're thrilled that we could offer you excellent value for your trade-in and help you secure such a fantastic deal on your new vehicle. Your satisfaction means everything to us at Crest Cadillac, and we truly appreciate you taking the time to share your positive experience.

May 17, 2026

Very easy process, Zane was extremely helpful making sure I got the vehicle I wanted, and a fair price for my trade-in. Extremely happy with my purchase. More

by CAISERABNEY
Recommend Dealer
Yes
Employees Worked With
Zane Sommer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zane Sommer
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May 18, 2026 -

Crest Cadillac responded

We genuinely admire your feedback about your recent experience with us. It's wonderful to hear that the process was smooth and straightforward for you. We're pleased that Zane provided the exceptional assistance you needed to find exactly what you were looking for while ensuring you received excellent value for your trade. Your satisfaction with your new vehicle means everything to us at Crest Cadillac, and we're thrilled that you had such a positive experience from start to finish.

May 17, 2026

Andrew was excellent to work with! I would highly highly recommend Andrew and Crest Cadillac to anyone looking to purchase a Cadillac. The entire process was seamless and we LOVE our c More

by Maria Yousuf
Recommend Dealer
Yes
Employees Worked With
Andrew Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Calvert
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May 17, 2026

They were very helpful and treated my father as well as myself as quality clients. Although they did not give me a promised second key they promised to dedicate time to finding it and even cutting a second More

by DARRYK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2026 -

Crest Cadillac responded

We are thrilled to hear about your positive experience with our team at Crest Cadillac. It means so much to know that both you and your father felt valued and received the attentive service you deserved. We truly appreciate your understanding regarding the second key situation and are grateful that our team's commitment to finding a solution made a difference. Your trust in us is something we never take for granted, and we look forward to continuing to serve you with the same level of care in the future.

May 16, 2026

Service advisors poorly trained in customer service. Three days of leaving a voicemail and text messages with no reply. Truck has been in their shop for three weeks; brand new Escalade IQ. More

by BrianD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elijah Torres
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May 21, 2026 -

Crest Cadillac responded

Thank you for bringing this to our attention. We understand your frustration. Your experience falls short of the professional service standards we strive to maintain, and we would like the opportunity to address your concerns directly and work toward a resolution. Please contact James Freel, our Service Director, at jfreel@vtaig.com so we can discuss your situation and work towards a solution.

May 16, 2026

Everyone was pleasant and knowledgeable. Aimed to please. I Would recommend Crest Cadillac to anyone. More

by ALVIC5613
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny Joseph
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May 21, 2026 -

Crest Cadillac responded

We are thrilled to hear about your wonderful experience with our team. Your feedback about our staff being pleasant and knowledgeable truly means a lot to us. We appreciate that you felt we were focused on making sure you were satisfied. Thank you for recommending Crest Cadillac to others - your trust and confidence in us is invaluable.

May 16, 2026

Integrity friendly and transparent This says it all for now my friends Thank for the support More

by lombana.john
Recommend Dealer
Yes
Employees Worked With
Felix Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Villatoro
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May 16, 2026

Jenny was fantastic to work with, she made a difficult and frustrating situation easy to fix by quickly finding a replacement vehicle. She made the process seamless and simple. She was very professional a More

by ERIKA11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arman Naemi Service advisor was beyond supportive and helpful in our situation by getting our vehicle in for inspection and quickly determined the issue. He worked diligently to find answers that he knew were concrete and communicated readily, responded t
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May 21, 2026 -

Crest Cadillac responded

We are glad to hear about your wonderful experience with our team. It sounds like you encountered a challenging situation that was handled with care and expertise. We're delighted that you found the process of securing a replacement vehicle to be smooth and straightforward. Your recognition of the professional and helpful service you received means a great deal to us at Crest Cadillac. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

May 15, 2026

Great service. Very courteous and friendly. He explained everything thoroughly. I was very happy with my experience. More

by reddingtx
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny Joseph
Report | Print
May 20, 2026 -

Crest Cadillac responded

We are overjoyed to hear about your wonderful experience with us. Your feedback about receiving courteous and friendly treatment means so much to our team. We're delighted that you felt everything was explained clearly and thoroughly throughout your visit. Knowing that you left feeling completely satisfied with the level of service you received truly makes our day. Thank you for taking the time to share your positive experience.

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