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Crest Cadillac

Frisco, TX

4.2
436 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 436 reviews

April 20, 2024

Good people to work with and a very fair deal. Austin was great to work with. More

by aanglemyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Crest Cadillac responded

Congratulations on your new car! We're thrilled to hear you had a positive experience working with our team, especially Austin. At Crest Cadillac, we strive to be fair and transparent in all our dealings, and we're glad you felt you got a good deal. It sounds like Austin played a key role in making your experience smooth and enjoyable. We appreciate you mentioning him by name! Please don't hesitate to reach out to Austin or any of our team members if you have any questions about your new car or need service in the future. We're here to support you throughout your ownership journey!

April 20, 2024

I visited Crest to take a second look at a used Audi S5 that I had previously test driven. I originally was helped by Austin but he was off that day and Juda filled in for him. I had been struggling with m More

by chris.reiff
Recommend Dealer
Yes
Employees Worked With
Apr 22, 2024 -

Crest Cadillac responded

Thank you for taking the time to share your experience at Crest Cadillac! We appreciate your kind words about Juda and his professionalism throughout your visit. At Crest Cadillac, we understand that choosing the right car is a big decision, and it's important to feel comfortable and supported throughout the process. It sounds like Juda perfectly embodied that! Even though you ultimately decided on the BMW, we're glad your experience at Crest Cadillac was positive. Juda's dedication to customer service is truly commendable, and we appreciate you recognizing him! If you're ever in the market for a Cadillac in the future, or if anyone you know is, please don't hesitate to ask for Juda by name.

April 20, 2024

I had the pleasure of having Austin show me a vehicle I was looking at recently. Austin is very personable and right off the bat I was very comfortable having him as my sales rep. I told him my situation a More

by chris.reiff
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Crest Cadillac responded

Thank you for taking the time to leave such a detailed and positive review about your experience at Crest Cadillac! We're thrilled to hear that Austin Drabick made you feel comfortable and welcome, even though you weren't ready to buy right away. At Crest Cadillac, we believe in providing a pressure-free and informative experience for our customers. It sounds like Austin perfectly embodied that philosophy by being personable, honest, and upfront throughout your visit. We appreciate you recognizing his efforts! We understand that choosing the right car is a big decision, and we're glad Austin gave you the time and space you needed to make an informed choice. The fact that you came very close to buying the car from us speaks volumes about Austin's service and the overall experience at Crest Cadillac. Even though you ultimately went with a different vehicle, we appreciate you recommending Austin and Crest Cadillac to others. If you ever change your mind or are in the market for another Cadillac in the future, please don't hesitate to ask for Austin by name.

April 16, 2024

Everybody was extremely helpful and friendly. Made the whole process as pleasant as possible. Jenny was absolutely amazing to work with. More

by glen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Crest Cadillac responded

We're so grateful for your review, Glen! Creating a positive and friendly atmosphere is important to us, and we're thrilled to hear our team achieved that for you. A huge thanks to Jenny for going above and beyond! We love hearing stories about team members who truly make a difference. We'll be sure to pass on your kind words. Congratulations on your new car! We hope you continue to have a pleasant experience with Crest Cadillac. Please don't hesitate to reach out if you have any questions or need anything at all in the future.

April 13, 2024

Professional experience. Would contact again for future purchase. Satisfied with my purchase from the dealership as well. More

by keegc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Crest Cadillac responded

Thank you for the fantastic review! We appreciate you highlighting the professionalism you encountered throughout your experience. At Crest Cadillac, we strive to provide exceptional customer service, and it sounds like we achieved that for you. We're happy to hear you're satisfied with your purchase and would consider us again in the future. That means a lot to us!

April 07, 2024

Awesome experience with Chris end to end. He’s attentive and patient and recognizes the value of building lasting relationships in the car business. Chris was also quick to find solutions to More

by DaL100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Crest Cadillac responded

We're so happy to hear about your awesome experience with Chris! Building lasting relationships with our customers is incredibly important to us, and it sounds like Chris truly embodied that philosophy. His attentiveness, patience, and problem-solving skills are exactly what we strive for on our team. Thank you for recognizing these qualities in Chris, and we'll be sure to pass your kind words along to him. We're glad you had a great end-to-end experience, and we look forward to seeing you again in the future!

April 07, 2024

I will not go anywhere else to get a car except Crest Cadillac. Keilyn was an absolute joy to work with. She worked hard to find the perfect car that I wanted and made it very convent while I was at work More

by jshoemake0104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Crest Cadillac responded

Wow, what a fantastic review! We are thrilled to hear that we earned your loyalty and that Keilyn provided such an exceptional experience. Finding the perfect car can be stressful, and we're so glad Keilyn made the process easy, convenient, and enjoyable for you, especially while you were busy at work. We'll be sure to pass your kind words on to Keilyn! Thank you for choosing Crest Cadillac, and welcome to the family! We look forward to seeing you down the road for all your automotive needs.

April 05, 2024

Chris Rucker connected with me on the Escalade V group on Facebook. He was phenomenal to deal with and he lined up a beautiful Escalade ESV V for our family. Crest treated us right on our trade - far better More

by AustinL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Crest Cadillac responded

Wow, thank you for the amazing review! We're so glad to hear Chris Rucker's connection with you on the Escalade V group on Facebook led to such a fantastic experience. It sounds like Chris went above and beyond to find the perfect Cadillac Escalade ESV V for your family, and we appreciate you recognizing his phenomenal service. We're thrilled to hear we offered you a fair deal on your trade-in. That's definitely something we strive for. The fact that Chris even delivered the car to you personally shows his dedication to providing exceptional customer service. We appreciate you recommending us!

April 02, 2024

I love my new car! !! Excellent customer service! Extremely smooth transaction. Chris was knowledgeable, creative, professional and very straightforward with me. Made m More

by Amy Dittman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Crest Cadillac responded

Congratulations on your new car! We're so happy to hear you love it and that your experience was excellent. A smooth transaction and exceptional customer service are what we aim for, and it sounds like Chris delivered! We truly appreciate your kind words about Chris. His knowledge, creativity, professionalism, and straightforward approach are valuable assets to our team. We'll be sure to pass your compliments on to him – knowing he made your decision easy is a great compliment. Thank you for mentioning the follow-up as well. We believe in providing exceptional service throughout the entire car-buying journey. We look forward to seeing you back at Crest Cadillac in the future!

April 02, 2024

Douglas and the entire CREST team took care of us and did an awesome job! More

by JP Osorio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya and Gilbert
Apr 03, 2024 -

Crest Cadillac responded

Wow! Thanks for the shoutout to Douglas and the entire Crest team! We're so happy to hear we took great care of you and that you were impressed with our work. We'll be sure to pass your praise along to the team.

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