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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,188 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,188 reviews

March 29, 2025

Overall it’s a pretty great dealership. The level of respect that I received from both the sales side and service side was absolutely amazing. More

by IVANCASTELLON1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kluber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vetrano
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Apr 01, 2025 -

Crest Cadillac responded

Thank you for sharing your positive experience! We’re thrilled to hear that you felt respected and well taken care of by both our sales and service teams. We strive to provide exceptional service, and it’s great to know we met your expectations. We look forward to serving you again in the future!

March 29, 2025

Logan is a great service advisor. I love that I can always get my car serviced in my time frame. My car was returned to me sparkling clean. More

by maryjeanw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
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Apr 01, 2025 -

Crest Cadillac responded

We're thrilled to hear that Logan provided you with great service and that your experience was convenient and efficient! It's wonderful to know that we could accommodate your schedule and return your car to you sparkling clean. We appreciate your feedback and look forward to serving you again in the future!

March 29, 2025

Very easy to work with. Explained everything well. Worked on getting the best deal possible. More

by david_h_findley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Elwir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Crest Cadillac responded

Thank you for your kind review! We're glad to hear that you had a smooth experience and that everything was explained clearly. Our team works hard to ensure you get the best deal possible, and we appreciate your recognition of that. We hope to assist you again in the future!

March 29, 2025

The dealership took care of the problems with my car, fortunately all were under warranty. More

by MAGGIEO629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Naemi, Assistant Service Manager
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Apr 01, 2025 -

Crest Cadillac responded

We're glad to hear that the issues with your car were resolved and that everything was covered under warranty. It's always great when we can take care of our customers and ensure their vehicles are running smoothly. If you need any further assistance, feel free to reach out!

March 29, 2025

I brought my car for a service on Friday at 7am and it was ready the same day at 5pm. Thank you Shawn B! It’s always 5 star service at Crest Cadillac. More

by NADAWNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
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Apr 01, 2025 -

Crest Cadillac responded

Thank you for sharing your great experience! We're so glad to hear that Shawn B. provided you with 5-star service and that your car was ready on time. We appreciate your continued trust and look forward to serving you again in the future!

March 29, 2025

Logan is the best! He always provides such great customer service and all my appointments go very smoothly. Love that my car is cleaned too! More

by stephaniesuddarth1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Apr 01, 2025 -

Crest Cadillac responded

We're thrilled to hear that Logan consistently provides you with great customer service and ensures your appointments go smoothly! It's also wonderful that you appreciate the added touch of a clean car. Thank you for your kind words, and we look forward to continuing to serve you!

March 29, 2025

Service Mgr/Advisor Logan Mc Pherson is excellent! Very customer focused. Great communicator. Follow-up as promised. Always a text (that is actually read!) away! On my last visit, the transmissi More

by dwilson214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Mc Pherson
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Apr 01, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Logan. His dedication to customer care and communication truly sets him apart, and it's great to know that he was able to assist you so efficiently. We appreciate your trust and look forward to serving you again in the future!

March 29, 2025

Great work by Arman, please working with him to resolve the issue. Will look forward to work with him Again More

by ABDULLAHSIKANDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman
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Apr 01, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that Arman was able to help resolve the issue for you. We truly appreciate your trust, and we look forward to working with you again in the future!

March 29, 2025

Very good ! Same day service very friendly and efficient, good quality work and hospitality. Clean environment More

by KENNY35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Crest Cadillac responded

Thank you for the great feedback! We're thrilled to hear you had a positive experience with our team. It's wonderful to know that you were pleased with the service, quality of work, and the environment. We look forward to serving you again!

March 29, 2025

Every time I come into the dealership, My service advisor always make sure that I’m taken care of. He goes above and beyond with excellent service to make sure that all my needs are met before I leave the de More

by Kamelalampkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
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Apr 01, 2025 -

Crest Cadillac responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Greg continues to go above and beyond to ensure you’re well taken care of. It's always our goal to provide exceptional service, and we’re so glad to know that’s been your experience with us. We truly appreciate your continued trust and look forward to serving you again soon!

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