Crestmont Hyundai

This dealership has been A1 since the first time I walked through the door. Service has been impeccable, the staff is excellent, very kind and knowledgeable. They take the time to explain everything th through the door. Service has been impeccable, the staff is excellent, very kind and knowledgeable. They take the time to explain everything that was done to my vehicle. I will continue to refer Crestmont to all my family and friends! More

Zack was a pleasure to work with. He provided the the all information I requested without any hesitation. He kept in contact with me and updated me on current and inventory and lease offers. information I requested without any hesitation. He kept in contact with me and updated me on current and inventory and lease offers. More

Had a wonderful experience here, zack was amazing and will recommend this dealership to anyone! Thanks for my new car! will recommend this dealership to anyone! Thanks for my new car! More

Poor communication, no attention to detail, felt very shady.nice sales rep, poor management. Came in knowing what I wanted and was told that the car was there (I called in before coming) to find out por shady.nice sales rep, poor management. Came in knowing what I wanted and was told that the car was there (I called in before coming) to find out porter had it and I had to wait over 45 minutes for it to return. Before finding out the truth I was told a customer had it on loan for the day. Ask for tire tread to be checked, manager came out to check them and was short and rude to me. Car mats were in the trunk, drivers side mat had a hole in it and was placed as the last mat in the pile. They did give me plastic mats after I mentioned it but they were not up front about it. I picked up the car later that night after they were closed because I ask for it to be cleaned up better then it was and notice they didn’t put the temp plate (paper) in the car, so I drove it home with no plates. Someone drop it off the next day. Also didn’t send screws for back license so those had to be mail out separately as well. Would not shop there again. More

honest & trustworthy. Only dealership I ever felt I could trust. Sales & Service staff are knowledgeable, and friendly. trust. Sales & Service staff are knowledgeable, and friendly. More

Usually a great place but this last visit was a series of errors. They put regular oil in when it specifically said synthetic oil only. I had to go back to get it fixed & they tried to charge me for another errors. They put regular oil in when it specifically said synthetic oil only. I had to go back to get it fixed & they tried to charge me for another oil change. I got that fixed & when I got home I discovered they didn’t replace the little sticker telling me when next oil change is due. I hope this was just a bad couple of days & that they’ll get back to the great service they used to have. More

Have had 4 appointments to check on recall notice and why check engine light is on. Went all the way over there twice to find equipment to check the recall notice broken. A call would have been appreciated. check engine light is on. Went all the way over there twice to find equipment to check the recall notice broken. A call would have been appreciated. Then when I went in today they also did not have on the schedule to fix/check why engine light is on. I specifically requested this when appointment was made over a week ago. They did not even have on file that I brought the car in on 8/30/2021 to have them check reason for check engine light, which I was told after diagnostic test done that it was the knock sensor. This is not very good customer service. Plus they did not even have the part in stock. Better communication amongst staff is needed. I now have no idea if this will ever get fixed. More

Emily in the Service Dept was terrific and went above expectations in arranging for transportation for a personal need while I was waiting for my car to be serviced. She really cared and walked the talk expectations in arranging for transportation for a personal need while I was waiting for my car to be serviced. She really cared and walked the talk. More

Dave at the service desk is great. Give him a raise or at least a company car least a company car More

Extremely knowledgeable. Friendly. Worked with us to meet our needs in a car and at a doable price meet our needs in a car and at a doable price More