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Criswell Chevrolet
Gaithersburg, MD
2,326 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,326 reviews
June 26, 2026
Amazing dealership! Russell is the man and I will only be purchasing my cars from him from here on out! He goes above and beyond for his customers! Russell is the man and I will only be purchasing my cars from him from here on out! He goes above and beyond for his customers! More
by nicksmith88060
June 19, 2026
I went to Germantown, office and dealt with a guy named sean very professional and made sure the job got done. He gave me exactly what I wanted, and I thank him. You're the best sean sean very professional and made sure the job got done. He gave me exactly what I wanted, and I thank him. You're the best sean More
by lisahamilton67@hotmail.com
Employees Worked With
Sean
June 18, 2026
Muy excelente atencion recibida por mi vendedora Yovanka. Si necesitan un vehiculo, se las recomiendo 100% . Si necesitan un vehiculo, se las recomiendo 100% . More
by losescogidos5
Employees Worked With
June 12, 2026
I traded in my Jeep Wrangler for a Grand Cherokee. I worked with Richard B, and had a wonderful experience! I was very anxious through the process, and he was very patient and communicative. He worked I worked with Richard B, and had a wonderful experience! I was very anxious through the process, and he was very patient and communicative. He worked with me and helped me get the deal to a place I felt comfortable! More
by michelhaleyalex
Employees Worked With
June 06, 2026
The customer service is outstanding! I would recommend them to everyone. Russell and Jason are amazing! I would recommend them to everyone. Russell and Jason are amazing! More
by Chrislowry660
May 28, 2026
Skyler did a great job, was very welcoming. Shane was not there that day so Skyler helped us out! Overall great service and would definitely buy again. Shane was not there that day so Skyler helped us out! Overall great service and would definitely buy again. More
by Soccerrumman
May 21, 2026
The corvette mechanics are good and custom service from Ms. Bartolomeo is top notch!!! You have a corvette- take it to Criswell and ask for Dina. Ms. Bartolomeo is top notch!!! You have a corvette- take it to Criswell and ask for Dina. More
by KB
Employees Worked With
May 15, 2026
I had a great experience at Criswell, Skyler did a great job on keeping in touch with me through the whole process and everything was very smooth. I was very satisfied job on keeping in touch with me through the whole process and everything was very smooth. I was very satisfied More
by Davidntinsley
Employees Worked With
Other Employees :
The young lady who did my financing was amazing but I forgot her name
