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Criswell Chevrolet
Gaithersburg, MD
2,234 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,234 reviews
May 21, 2018
Nobody screwed me around - I didn't quite know what to do I loved that no one messed with me and they gave me a straight forward deal. I still had my guard up, but thank goodness no one did. I loved that no one messed with me and they gave me a straight forward deal. I still had my guard up, but thank goodness no one did. More
by Dana
Employees Worked With
May 20, 2018
Working with Mario Mario made the whole process super easy! He also continued to help me out well after I purchased the vehicle!!! Great car dealer to work with!!! Mario made the whole process super easy! He also continued to help me out well after I purchased the vehicle!!! Great car dealer to work with!!! More
by Julie
Employees Worked With
May 20, 2018
Great, professional Mario did an amazing job listening to what we wanted. He was helpful & very professional. He made the process of car buying easy and simple Mario did an amazing job listening to what we wanted. He was helpful & very professional. He made the process of car buying easy and simple More
by Eva5
Employees Worked With
May 19, 2018
They told the truth Came from 1000 miles away. There were no surprises. Anthony Vattuone did what he said he would do through many emails over the last 6 weeks. A ple Came from 1000 miles away. There were no surprises. Anthony Vattuone did what he said he would do through many emails over the last 6 weeks. A pleasant experience for a change. Al Uber, Akron,OH More
by charlieboy12
May 19, 2018
Excellent Service! Doug Levene was an incredible salesman. He was friendly, accommodating, and very realistic when he answered my questions. He didn't sugar coat anythin Doug Levene was an incredible salesman. He was friendly, accommodating, and very realistic when he answered my questions. He didn't sugar coat anything which was exactly what I was looking for, especially because this was a big purchase and I wanted to make the best decision. I couldn't have asked for a better car buying experience. Doug's service and care made me feel very confident in my purchase and I will without a doubt refer everyone I know to him. It's been almost 3 months with my Jeep Compass and I am still ecstatic. This was the best purchase! More
by jengruber4
Employees Worked With
Doug Levene
May 17, 2018
Best Car Buying Experiance Ever! I bought my 2018 Z71 Colorado after much research. Going to Criswell Chevrolet was one of the best decisions I've ever made. When I walked in I was g I bought my 2018 Z71 Colorado after much research. Going to Criswell Chevrolet was one of the best decisions I've ever made. When I walked in I was greeted by Anthony Vattuone one of the nicest, friendliest, knowledgeable salesmen I've ever worked with. Anthony answered all of my questions which was very helpful and went above and beyond to make sure I was able to get the best price for my vehicle. I would recommend him to anyone. Daniel in finance was also great to work with in finance. He explained the products well. Buying from Criswell Chevrolet is highly recommended. More
by rickeyrich
May 16, 2018
GREAT SERVICE Chip was First Class. friendly and knowledgeable. Great service and follow-up. it was a great experience and Chip was outstanding. thank you very much Chip was First Class. friendly and knowledgeable. Great service and follow-up. it was a great experience and Chip was outstanding. thank you very much. More
by pascal 123
Employees Worked With
Chip Bozga
May 14, 2018
Easy and painless corvette buy I bought a 2019 Z06 after much research. Anthony returned my website inquiry about the specific car I was interested in very quickly and we set up a t I bought a 2019 Z06 after much research. Anthony returned my website inquiry about the specific car I was interested in very quickly and we set up a time to meet. He was very helpful in questions I had and worked quickly to complete the purchase. I would recommend him to anyone. Don in finance was also great to work with. He explained the products well. More
by wrl19
May 12, 2018
Dishonesty Dishonest Kevin Szot. He says what you want to hear, but is only interested in profit. He treats his employees poorly. Stay away from Criswell. Dishonest Kevin Szot. He says what you want to hear, but is only interested in profit. He treats his employees poorly. Stay away from Criswell. More
by Michael Olson
Employees Worked With
May 10, 2018
Great Service and Very Professional Chip stayed in touch with me over a 6 month period, and contacted me in appropriate intervals so as not to pressure me. He provided me time to decide Chip stayed in touch with me over a 6 month period, and contacted me in appropriate intervals so as not to pressure me. He provided me time to decide on a purchase. When I was ready, Chip was very attentive to my needs to ensure the purchase process was easy. The entire Team was very professional and made me feel appreciated to do business. I had shopped 4 dealerships and realized that Criswell was the right place to go. More
by Vette GS
Employees Worked With
Doug Martin @ Thurmont, Chip Bozga
