Kevin Szot

Called and left messages and emails about the service department problem. no call back that is not good service department problem. no call back that is not good service More

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I've bought from Gene as well as referred friends and family to Gene for almost 30 years. Wouldn't buy from anyone else. Always works hard to find what your looking for in the price range you want. family to Gene for almost 30 years. Wouldn't buy from anyone else. Always works hard to find what your looking for in the price range you want. More

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You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… You get Russ. Instead.Together Russ Carter and Criswell Chevrolet set the bar across th Prepare mentally for the oncoming “pushy salesmen.” And then… You get Russ. Instead.Together Russ Carter and Criswell Chevrolet set the bar across the board for perfect customer service experience. From the moment I reached out with a brief inquiry,Russ was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!I had a very special circumstance going into this that required patience that was met with just that, the whole way through.You have to go see Russell Carter for all your car buying needs! More

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Gene is always a pleasure to work with when purchasing a new vehicle. I have bought from him and referred many to him for over 25 years. Always makes the purchase quick and easy. new vehicle. I have bought from him and referred many to him for over 25 years. Always makes the purchase quick and easy. More

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Although he could not fit in the new Corvette he was very agile outside the car showing me all features and options of my new car also very knowledgeable agile outside the car showing me all features and options of my new car also very knowledgeable More

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This company is the shadiest company I have ever bought a truck from!!! They Added an extra point on the interest last minute from 3.99 % to 4.99 % and also added gap insurance we put 24,000 down no need for truck from!!! They Added an extra point on the interest last minute from 3.99 % to 4.99 % and also added gap insurance we put 24,000 down no need for gap insurance, Tire warranty we didn't ask for. Extended warranty! Why would I needed an extended warranty when we bought a diesel. 5 Year 100,000 Mile drivetrain. I guess the owner spends to much time in Florida on his yacht to pay attention to his business. SO NOT HAPPY !!! BUYER BEWARE, ONLY GAVE ONE STAR BECAUSE I HAD TO! More

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THE BEST DEALERSHIP IN THE WHOLE WASHINGTON AREA ! HAS THE BEST INVATORY , THE FRIENDLIEST EMPLOYEES TO DEAL WITH. ! HAVE BOUGHT VEHICLES THERE FOR AT LEAST 30 YEARS . THE BEST !!!! THE BEST INVATORY , THE FRIENDLIEST EMPLOYEES TO DEAL WITH. ! HAVE BOUGHT VEHICLES THERE FOR AT LEAST 30 YEARS . THE BEST !!!! More

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I have worked with Kevin over the last 25 years and purchased multiple cars. He has always been professional, honest and fair. He is quick to fix any issue or concern. purchased multiple cars. He has always been professional, honest and fair. He is quick to fix any issue or concern. More

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Still waiting for him to call me. Very disappointed with criswell especially their lack of integrity called several times no response sold me car that was in an accident but was not told criswell especially their lack of integrity called several times no response sold me car that was in an accident but was not told More

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HORRIBLE CUSTOMER SERVICE I just wanted to say that after Criswell cleaned house in the body shop during my auto repair for a car accident, 54 days in their care, multiple lies I just wanted to say that after Criswell cleaned house in the body shop during my auto repair for a car accident, 54 days in their care, multiple lies, horrible communication, emails that were ignored by both Kevin Szott and Sue Folsom, I am absolutely appalled with the way that I was treated. When I went to go pick up my vehicle and pay the $8,400 repair bill, my nearly brand new vehicle was not fully repaired, was still covered in coffee in the inside from the accident (not sure if that's normal), and then I was yelled at to the point I had to tell Kevin to step back away from me not once but twice before he actually moved. I am so upset that, as a spouse of an active duty service member who is away and unable to be here in person, I was treated this way. Shame on you, Kevin Szott! You are NOT the true face of the Chevy brand. Please head this warning that this man does NOT care about the military community and does not know enough about customer service. More

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