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Criswell Chevrolet
Gaithersburg, MD
2,230 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,230 reviews
February 08, 2018
Happy with our Ford! Who knew that we would buy our dream Ford vehicle (Shelby GT 500) from a Chevrolet dealership! Worked with Gene and he made the experience easy and w Who knew that we would buy our dream Ford vehicle (Shelby GT 500) from a Chevrolet dealership! Worked with Gene and he made the experience easy and we never felt pressured during the entire process. Also worked with Rob Flowers and the finance process was painless too. More
by krish
February 07, 2018
An excellent experience Buying a new car is stressful. Anthony made it virtually stressless. I was impressed by his professionalism, as well as that of Steve in finance and t Buying a new car is stressful. Anthony made it virtually stressless. I was impressed by his professionalism, as well as that of Steve in finance and the dealership's managers. The whole transaction took as little time as possible, and Anthony actually delivered my new Volt to my garage in the dark of night. Couldn't ask for more. More
by Greg McBride
January 30, 2018
Accessories added. Bill Kaas gave me great service when I got mud flaps and tonneau cover added. It was done quickly, and he helped me understand how to take good care o Bill Kaas gave me great service when I got mud flaps and tonneau cover added. It was done quickly, and he helped me understand how to take good care of the cover. The whole team there at Criswell in Thurmont is great. Very comfortable waiting area, clean facilities and awesome vehicles in the showroom too! More
by davesilverado
Employees Worked With
Bill Kaas
January 29, 2018
Mr. Peter Eaton This has been our 3rd car purchase from this dealership. Mr. Peter Eaton, the sales person, was very courteous, forthcoming, and professional. He made This has been our 3rd car purchase from this dealership. Mr. Peter Eaton, the sales person, was very courteous, forthcoming, and professional. He made the entire buying experience pleasant. Mr. Rob Flowers was very nice and helpful, and finalized our deal quickly and to our full satisfaction. We recommend Mr. Eaton and this dealership unequivocally. More
by Avi Shechter
January 25, 2018
Excellent experience Anthony Vattuone, the sales representative, was extremely helpful and respectful. He sent me an estimate right away, and had the car ready for me to Anthony Vattuone, the sales representative, was extremely helpful and respectful. He sent me an estimate right away, and had the car ready for me to test drive when I arrived. The dealership is clean, and well organized. We leased a Bolt EV. The whole experience was extremely positive. More
by fmc
January 21, 2018
Excellent Car and Customer Service This was my first service visit to Criswell Chevrolet, and it was extremely friendly, fast, and convenient. Also, thank you for the great car wash. This was my first service visit to Criswell Chevrolet, and it was extremely friendly, fast, and convenient. Also, thank you for the great car wash. More
by Ken S
Employees Worked With
Jared Orellana
January 20, 2018
Getting the deal done correctly After visiting 3 other dealers I visited Criswell and happend to get greeted by Kevin who I learned was the General Manager. He was extermely busy bu After visiting 3 other dealers I visited Criswell and happend to get greeted by Kevin who I learned was the General Manager. He was extermely busy but took the time to help my wife and I . He did not push us off to anotherv salesman. He saved us time, money and energy. We ended up with the deal we were "promised" by other dealers. This place was a well oiled machine from sales to finance to delivery More
by Dennis
January 12, 2018
Helpful without being pushy This was my first time leasing a car and I had the pleasure of working with Anthony. He was attentive without being pushy like I found with some other This was my first time leasing a car and I had the pleasure of working with Anthony. He was attentive without being pushy like I found with some other dealerships. I'm happy with my car purchase and hope to stay in a Chevy for years to come. More
by laurab330
Employees Worked With
January 12, 2018
Anthony vattuone He was great - he followed up everyday - he held the car until we were sure it was the deal we wanted to make - he answered every question we had - I He was great - he followed up everyday - he held the car until we were sure it was the deal we wanted to make - he answered every question we had - I would recommend him highly More
by Kjswranglergirl
Employees Worked With
January 09, 2018
Awesome dealership Salesman Owen Portillo was very helpful, professional and got in the car I wanted! Answered all my questions and was able to get things done quick! Salesman Owen Portillo was very helpful, professional and got in the car I wanted! Answered all my questions and was able to get things done quick! More
by jvela45
Employees Worked With
Owen Portillo
