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Criswell Chevrolet

Gaithersburg, MD

4.8
2,224 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,224 reviews

January 20, 2018

Getting the deal done correctly After visiting 3 other dealers I visited Criswell and happend to get greeted by Kevin who I learned was the General Manager. He was extermely busy bu More

by Dennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Szot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

Criswell Chevrolet responded

Congratulations on your new car Dennis! As your experience reflects, each and every member of our team is committed to ensuring that each of our customers receives the best possible experience when they visit Criswell Chevrolet. We value your business and look forward to working with you again the next time you visit.

January 12, 2018

Anthony vattuone He was great - he followed up everyday - he held the car until we were sure it was the deal we wanted to make - he answered every question we had - I More

by Kjswranglergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2018 -

Criswell Chevrolet responded

We are pleased that you took the time to let us know that your recent purchase went so well. We hope you are enjoying your new car. Please don't hesitate to reach out to any member of our team if you have any further questions.

January 12, 2018

Helpful without being pushy This was my first time leasing a car and I had the pleasure of working with Anthony. He was attentive without being pushy like I found with some other More

by laurab330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 12, 2018 -

Criswell Chevrolet responded

Congratulations on your new car! We're happy that you took the time to let us know that Anthony was so helpful, patient, and professional. Enjoy the car and please don't hesitate to reach out to any member of our team if you have any further questions.

January 09, 2018

Awesome dealership Salesman Owen Portillo was very helpful, professional and got in the car I wanted! Answered all my questions and was able to get things done quick! More

by jvela45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen Portillo
Jan 11, 2018 -

Criswell Chevrolet responded

We are very pleased to hear that Owen was able to help you find exactly the car you were looking for and that our team could answer all of your questions. Thank you for taking the time to provide us with this feedback.

January 08, 2018

New car success I bought my first new car and these guys were awesome. No terrible nagging sales people, we got to take our time and look around without pressure. My More

by Vicsmiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2018 -

Criswell Chevrolet responded

Thank you for taking the time to share this review with us. We're happy to hear that Anthony and the rest of our team were professional and knowledgable enough to help you find just the right new car for you. We appreciate your business and look forward to working with you again at your next visit.

January 06, 2018

excellent service Ted took the time to explain the issue, even drawing me a picture. He was patient and accessible. He offered me multiple options. Great experience! More

by Dana123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Bouton
Jan 08, 2018 -

Criswell Chevrolet responded

Thank you for taking the time to let us know that Ted went above and beyond to make sure you had a great service experience!

January 05, 2018

Great Buying Experience My daughter and I were looking at a number of car options for her. Kevin Szot, Jason Witte and Anthony Vattuone listened to her needs, clearly explai More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Szot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Witte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2018 -

Criswell Chevrolet responded

Congratulations to your daughter on her new car! We're so pleased to hear that our team took the time and effort to make sure you both were completely satisfied with your search and purchase. We appreciate your business and look forward to working with you again at your next visit.

December 31, 2017

Purchasing a new 2018 Malibu In discussions with a dear friend about wanting to get a new Chevrolet, she immediately referred me to Aris Kyriakopoulos. And sure enough he was trul More

by jaycasey57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Valin, Aris Kyriakopoulos
Jan 02, 2018 -

Criswell Chevrolet responded

We're ecstatic that you took the time to share your story with us and thrilled that Aris was able to make your car buying experience so wonderful. It's always nice to hear that one of our team members was able to help a customer find the perfect car. Enjoy your Malibu!

December 31, 2017

Best sales and delivery experience this side of anywhere We have referred many customers to Furman over the years. Furman and Criswell...... simply how business is done. Forget the rest and deal with t More

by Vette4lyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Criswell Chevrolet responded

Wow! Thank you for the awesome review! Our entire team works hard to provide each and every customer with the highest quality experience possible. We're so happy to hear that your many experiences with Criswell have reflected this commitment by our team. We appreciate your continued relationship with Criswell and we look forward to seeing you again soon.

December 31, 2017

Awesome rep! I have purchased my last 2 new vehicles from Peter (2007 Tahoe and 2016 Silverado). Barring any unforeseen circumstances I will always do business wit More

by Rick Luzier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Criswell Chevrolet responded

Rick, we're so happy that you took the time to let us know how pleased you are with Peter and your car buying experience. It's good to know that Peter inspires you to return to Criswell for all of your vehicle needs! We appreciate your continued relationship with Criswell and look forward to working with you again when you are ready for your next vehicle.

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